Aurora Gardens

Disgraceful

Aurora Gardens in New Port Richey has friendly staff who try to be helpful, but the home is poorly managed and often understaffed. The facility has gone through multiple directors in a short time, creating instability and poor oversight. The owner takes no accountability for ongoing issues, and communication with families is minimal. Our loved one often complained about the quality of the meals, which were neither healthy nor well-balanced. There are no consistent activities to keep residents engaged, and the faci…

Went down hill when arraura took over,

I was there when it was the angels it was not bad everybody was nice and caring, when Aurora took over forget it I have pictures of the food the kitchen everything it's absolutely disgusting I wouldn't feed my dog I feel sorry for the people that I left behind, I left there in April I wish I had the money to afford to investigate that place don't send your loved ones there

Unprofessional

This facility is recently under new ownership and management. When it was [removed] it was great place. My loved one was happy. Once it became Aurora Gardens everything changed. Care, food, accommodations were all reduced to put more money in their pockets and still charged an exorbitant amount to stay there. Items are never repaired. When I would visit the air conditioning would be broken for days at a time leaving all the residents stay in 81 degree temperatures. My loved one complained daily and weekly until the…

I had a tour set up for me and I met with a different person. The staff didn't seemed involved, like when I asked them basic questions, they could not answer. It seemed like they were not as trained. The community was very, very plain. Nothing was on the walls and the people seemed like they had nothing to do. There was an outside area that looked caged in and nothing was nice about going outside. There is no privacy, my dad would have had to share a small room. The community was not appropriate for his needs.