Bethesda Gardens Frisco

Thank you for your feedback. We are very sorry that your experience did not meet expectations, especially regarding the pendant. We understand how concerning this must have been. Resident safety is our top priority, and we will review this situation to ensure proper procedures are followed. We would welcome the opportunity to speak with you directly and address your concerns. Please reach out to our Executive Director, Summer Reddell, at your convenience. 469-362-8545

Thank you for sharing your experience with us. We’re truly sorry to hear that your loved one’s transition didn’t go as smoothly as hoped. Every resident’s journey is unique, and while we strive to provide compassionate care tailored to individual needs, we understand that sometimes a higher level of support becomes necessary. We appreciate your kind words about our facility and staff stability. Low turnover is something we work hard to maintain, as we believe consistency plays a vital role in quality care. That said, we regret that your expectations around care levels weren’t fully met, and we take your feedback seriously as we continue to improve communication and support for families navigating these decisions. If you’re open to it, we’d welcome the opportunity to speak with you directly to better understand your concerns and learn how we might improve. Thank you again for your honesty and for recognizing the strengths of our community.

Your positive experience at Bethesda Gardens Frisco Assisted Living is wonderful to hear. Thank you for sharing your feedback.

Thank you so much for your feedback! It is wonderful knowing that our service to our residents is well-done. We would love to discuss further the 2 care partners you mentioned and why you feel this way so we can address and correct on our end. Please contact us at your earliest convenience.

We greatly appreciate your positive feedback! Thank you for sharing your experience at Bethesda Gardens Frisco Assisted Living. It's wonderful to hear that your mother is enjoying her time with us and that she loves being a resident here. We're pleased to know that our team is providing excellent and empathetic care. It's also great to hear that the chef and kitchen staff are delivering delicious meals for our residents. We strive to create a welcoming and comfortable environment for all our residents, and we're glad to see that reflected in your mother's experience.

Your review is appreciated. We are glad to hear that your mom feels safe and independent at Bethesda Gardens Frisco Assisted Living. Thank you for sharing your experience.