Brentwood at Niles

Review for Brentwood at Niles

[name removed] worked above and beyond to help us with the process and staff have been great with my dad. When there was a issue, actually it was just miscommunication nothing big. We ask the staff and [name removed] and if was cleared up immediately. One thought laundry day was Monday another thought it was another day so his dirty clothes where missing for a day in a half, but not really. They got done and everyone is on the same page now. My 3 sisters and I really like it.

Review for Brentwood at Niles

The food was not appetizing or very healthy. Lots of cold tater tots. They sit the patients in front of the TV all day long. I didn't like that at all. On a positive note, the attendants were very good with [name removed], at least when I was there so I'd go visit her everyday when I was in town. I also tried to stay as long as I was able. An attendant took her to the bathroom and took her eyes off her and [name removed]fell in the bathroom. Again, nobody knew anything a except that she fell.

Great experience for my father

The staff was very caring, kind and willing to help with my dad's needs. They kept the room clean and made sure his laundry was done on the given days. He had a studio room which worked out perfectly for him. He also was allowed to bring his cat. Every one loved her too. I would definitely recommend this to anyone in need of assistance. They offer activities all throughout the day. They have trips and outings if you would like to go.

Our families experience

We are happy with the care and atmosphere. Yes, we would recommend Brentwood at Niles community to other families based on the experience so far.

Had a wonderful tour. My tour guide was great, very knowledgeable and answered all of my questions. The staff seemed very helpful. Several activities are offered throughout the day. Happy I was able to tour Brentwood for my in-laws who may be moving to SW Michigan

Review for Brentwood at Niles

They try to keep his room clean. The staff is pretty helpful in calling when I need to be aware of anything big or small. They are friendly when I visit. He seems to be happy with them. As far as activities go- they have them. You can be involved as much as you want or not participate. I've never had their food. He doesn't get excited about it but they do have options I believe. However, I understand they deal with a lot of different health issues and need to plan around that.