Studio
Assisted Living · 0 bedroom
Schedule a visit →Community profile
615 Southpointe Court, Colorado Springs, CO
★ 3.967 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
Schedule a visit →Assisted Living · 1 bedroom
Schedule a visit →Assisted Living
Schedule a visit →Memory Care · 0 bedroom
Schedule a visit →Memory Care · 1 bedroom
Schedule a visit →Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalMy family moved my parents into this assisted living facility in February. Sadly, my dad passed away just two weeks later. During an already difficult time, we spent months dealing with billing errors and poor communication. The facility overbilled my mom by more than $[removed] through ACH withdrawals from her bank account. It took nearly three months and multiple meetings to correct the error and receive a reimbursement of over $[removed]. Even then, the first reimbursement check was made out incorrectly and cou…
★★★★★
CriticalMost of the rooms are shared bathrooms, which doesn't work out for sanitary reasons!! They have major issues with laundry service, and cleanliness of the room rooms! Communication with staff is horrible!
★★★★★
PositiveThe Clare Bridge Program Ccordinator/Activities Director is amazing! She conducts many activities for the memory care patients and truly cares how each resident feels. The staff are wonderful people and dining services are tip top. The community is warm and welcoming but also safe for their memory care residents.
★★★★★
PositiveMom has been happy at Brookdale Broadmoor the staff is engaging and treats her very well. There are a lot of activities that they do with her to keep her engaged and happy.
★★★★★
PositiveA very diverse group, it seems like they have different age groups with different with challenges. Very friendly staff. We have had a pretty good experience there. If I had to say anything, I would say room cleaning service. Vacuuming. Floor cleaning. They are great at trash removal. My father in law is still not happy, but I don't think it's anything to do with them, he just doesn't want to be anywhere but home, which won't happen because of his health. I wish they could push him into joining more actives.
★★★★★
PositiveStaff is always very helpful. They treat residents with empathy & kindness
Verified overview
Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 1, 2026.