Studio
Assisted Living · 0 bedroom
Schedule a visit →Community profile
400 Professional Park Drive, Kingsport, TN
★ 4.638 reviewsvia A Place for Mom ↗
About the community
With a wide selection of vibrant amenities and compassionate staff close by to make your days easier, residents are able to savor their golden years at Brookdale Colonial Heights. Here, you have access to assisted living and memory care services under one roof to help you or your loved one age easily in place. Would you benefit from assistance with bathing before bedtime, getting dressed in the morning, or managing your daily medications? All of your individual care needs can be met promptly under one roof. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency. Keypad entries and an emergency alert system are also used here to promote additional safety. All residents can look forward to individualized plans and a person-centered approach to care. Each individual is given a comprehensive assessment upon moving in, which means you pay for the care you need — and not a penny more. Some additional perks to look forward to here include transportation assistance, help with housekeeping, trash removal services, home maintenance, and restaurant-style meals. Community Services and Amenities One of your toughest decisions may be determining how to spend your time. Residents in assisted living may attend flexibility classes, play card games, or sign up for an afternoon excursion. Those in memory care receive daily reminders and gentle guidance, and may participate in cognitive workouts, sensory therapy, light physical exercises, and more. For your convenience, a well-stocked library and even a beauty and barber shop are available on-site to use. Another community perk is the Personal Solutions program. If you need assistance with errands, this program can provide relief. Just send the staff a list of items you need, like toothpaste, hair spray, or similar necessities, and they’ll be delivered discreetly to your front door. Best of all, there is no delivery fee! Living Arrangements With a variety of cozy accommodations, you can select the perfect apartment to match your needs. Although each space varies in size and style, you will find a private bath with a step-in shower, as well as safety bars and non-slip surfaces included in each. Bring your prized possessions to decorate and let Brookdale know if you need a hand settling in. Your retirement years are your time to shine, at Brookdale Colonial Heights. Care Types Offered Brookdale Colonial Heights is an assisted care living facility (ACLF) , which in the state of Tennessee is a facility that provides assistance with non-medical activities of daily living, administration of typically self-administered medications, and medical services subject to the limitations of these rules to residents. An assisted care living facility may provide care to residents with dementia or Alzheimer’s. Tennessee Facility Inspection Reports Related: Assisted Living vs. Memory Care: What’s the Difference? Assisted Living vs. Independent Living: What’s the Difference?
Assisted Living · 0 bedroom
Schedule a visit →Assisted Living · 1 bedroom
Schedule a visit →Memory Care · 0 bedroom
Schedule a visit →Memory Care · 1 bedroom
Schedule a visit →Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
PositivePersonnel are great Relatively clean Food so so at times Residents looked after regularly Friendly environment Good activities Big rate increase this year so expensive Light personnel on weekends making it difficult to enter & exit but I understand to keep cost down I know my loved one is where she belongs, safe with comfort
★★★★★
PositiveI wish they would have engaged her more in group activities. , I would recommend. The facility needs to be updated internally. The lighting is not good at all for me. So for the residents, it's really not good
★★★★★
PositiveI would recommend colonial heights. They are great
★★★★★
PositiveThis was an outstanding tour. We were able to look at the memory care suite. The tour guide explained everything well and answered numerous questions successfully. The layout of the memory care portion of the community was very good and home-like. We were very pleased with what we saw and as a result will be proceeding to move our relatives in the facility.
★★★★★
CriticalMy experience with Brookdale Memory Care in Colonial Heights was a generally positive experience. The staff is friendly, caring, and communicates very well with families, which is greatly appreciated. While the overall environment is welcoming, the facilities could use some improvement and have limited amenities compared to newer facilities. Additionally, there is room for growth in how aggressive behaviors are managed. That said, the care provided is overall very compassionate, and despite a few areas needing impr…
Response from the communityThank you for taking the time to provide us with your feedback. Your feedback will be shared with management.
December 22, 2025
★★★★★
PositiveThe facility is clean and the staff is kind and friendly. I would recommend Brookdale Colonial Heights for those looking for memory care for a loved one.
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 8, 2026.