Community profile

Brookdale Colonial Heights

400 Professional Park Drive, Kingsport, TN

Assisted LivingMemory CareIndependent Living

4.638 reviewsvia A Place for Mom

About the community

About Brookdale Colonial Heights

With a wide selection of vibrant amenities and compassionate staff close by to make your days easier, residents are able to savor their golden years at Brookdale Colonial Heights. Here, you have access to assisted living and memory care services under one roof to help you or your loved one age easily in place. Would you benefit from assistance with bathing before bedtime, getting dressed in the morning, or managing your daily medications? All of your individual care needs can be met promptly under one roof. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency. Keypad entries and an emergency alert system are also used here to promote additional safety. All residents can look forward to individualized plans and a person-centered approach to care. Each individual is given a comprehensive assessment upon moving in, which means you pay for the care you need — and not a penny more. Some additional perks to look forward to here include transportation assistance, help with housekeeping, trash removal services, home maintenance, and restaurant-style meals. Community Services and Amenities One of your toughest decisions may be determining how to spend your time. Residents in assisted living may attend flexibility classes, play card games, or sign up for an afternoon excursion. Those in memory care receive daily reminders and gentle guidance, and may participate in cognitive workouts, sensory therapy, light physical exercises, and more. For your convenience, a well-stocked library and even a beauty and barber shop are available on-site to use. Another community perk is the Personal Solutions program. If you need assistance with errands, this program can provide relief. Just send the staff a list of items you need, like toothpaste, hair spray, or similar necessities, and they’ll be delivered discreetly to your front door. Best of all, there is no delivery fee! Living Arrangements With a variety of cozy accommodations, you can select the perfect apartment to match your needs. Although each space varies in size and style, you will find a private bath with a step-in shower, as well as safety bars and non-slip surfaces included in each. Bring your prized possessions to decorate and let Brookdale know if you need a hand settling in. Your retirement years are your time to shine, at Brookdale Colonial Heights. Care Types Offered Brookdale Colonial Heights is an assisted care living facility (ACLF) , which in the state of Tennessee is a facility that provides assistance with non-medical activities of daily living, administration of typically self-administered medications, and medical services subject to the limitations of these rules to residents. An assisted care living facility may provide care to residents with dementia or Alzheimer’s. Tennessee Facility Inspection Reports Related: Assisted Living vs. Memory Care: What’s the Difference? Assisted Living vs. Independent Living: What’s the Difference?

Published floor plans

Family and resident feedback

4.6 out of 5 from 38 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★

Positive

I know my loved one is where she belongs, safe with comfort.

Personnel are great Relatively clean Food so so at times Residents looked after regularly Friendly environment Good activities Big rate increase this year so expensive Light personnel on weekends making it difficult to enter & exit but I understand to keep cost down I know my loved one is where she belongs, safe with comfort

AnonymousFebruary 9, 2026

★★★★

Positive

Review for Brookdale Colonial Heights

I wish they would have engaged her more in group activities. , I would recommend. The facility needs to be updated internally. The lighting is not good at all for me. So for the residents, it's really not good

AnonymousDecember 29, 2025

★★★★★

Positive

Review for Brookdale Colonial Heights

I would recommend colonial heights. They are great

AnonymousDecember 23, 2025

★★★★★

Positive

This was an outstanding tour. We were able to look at the memory care suite. The tour guide explained everything well and answered numerous questions successfully. The layout of the memory care portion of the community was very good and home-like. We were very pleased with what we saw and as a result will be proceeding to move our relatives in the facility.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
James HDecember 22, 2025

★★★★★

Critical

Brookdale Colonial Heights a Good Option to Consider for Memory Care

My experience with Brookdale Memory Care in Colonial Heights was a generally positive experience. The staff is friendly, caring, and communicates very well with families, which is greatly appreciated. While the overall environment is welcoming, the facilities could use some improvement and have limited amenities compared to newer facilities. Additionally, there is room for growth in how aggressive behaviors are managed. That said, the care provided is overall very compassionate, and despite a few areas needing impr

Response from the community

Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.

December 22, 2025
AnonymousDecember 16, 2025

★★★★

Positive

Would recommend

The facility is clean and the staff is kind and friendly. I would recommend Brookdale Colonial Heights for those looking for memory care for a loved one.

AnonymousOctober 31, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Brookdale
Public price status
Not publicly found
Last source check
August 8, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Special Dining Programs
  • Room Service
  • Low / No Sodium
  • Vegetarian
  • Meals Provided
  • No Sugar
  • Guest Meals
  • Restaurant Style Dining
  • Private Dining Room

Health & wellness

  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Staffing & Ancillary Services
  • Diabetic Care
  • Memory Care
  • Non-Ambulatory Care

Services & convenience

  • Resident Parking Available
  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • English
  • Uncovered Parking
  • Complimentary Transportation
  • Transportation at Cost

Activities & engagement

  • Live Dance or Theater Performances
  • Current Events Club
  • Educational Speakers / Life Long Learning
  • Protestant Services
  • Brain fitness / Dakim
  • Live Musical Performances
  • Trivia Games
  • Birthday Parties
  • Cards / Pinochle Club
  • Live Well Programs
  • Stretching Classes
  • BBQs or Picnics
  • Forever Fit
  • Activities Off-site
  • Activities On-site
  • Reminiscence Programs
  • Walking Club
  • Holiday Parties
  • Devotional Activities Offsite
  • Bible Study Group
  • Devotional Activities On-Site
  • Wii Bowling
  • Day Trips and Outings
  • Cooking Classes
  • Pet-focused Programs

Outdoor spaces

  • TV Lounge
  • Outdoor Common Areas
  • Meeting Room
  • Indoor Common Areas
  • Beauty Salon
  • Outside Patio
  • Central Fireplace
  • Library
  • Raised Garden Beds
  • Piano or Organ

Apartment & room features

  • Kitchenette
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Garden View
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Ground Floor Units

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 8, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required