Community profile

Brookdale Farmers Branch

13505 Webb Chapel Rd, Farmers Branch, TX

Assisted LivingIndependent LivingMemory Care

4.863 reviewsRead reviews

About the community

About Brookdale Farmers Branch

You will find Brookdale Farmers Branch in the greater Dallas-Fort Worth area, situated on five acres of landscaped property in a peaceful residential neighborhood. Here, you can make yourself at home while letting your chores and worries disappear. Each day, staff members manage your meals, daily housekeeping, and personalized care services. All residents receive a comprehensive care plan to support their goals,…

Published floor plans

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. August 19, 2026 at 12:37 PM PDT

    1 change detected in this data refresh

    Operator information updated

    Operator changed from not published to Brookdale.

Family and resident feedback

4.8 out of 5 from 63 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Rents rise, services decline

Big gap/disconnect between management and care attendants. Activities bad. Food is ok at best. Kitchen supervisor best employee. Cleaning of room is terrible. I have to pay private cleaning service. Room size

See category ratings
Cleanliness
2.0 / 5
Friendliness
3.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
2.0 / 5
AnonymousAugust 7, 2026

★★★★★

Positive

The light at the end of the tunnel

The entire staff has been helpful. [name removed], who has mainly been in charge of the care and medications, is nothing short of a miracle maker. There had been so many people from doctors to pharmacist that had been taking advantage of my father. He had been given a lot of prescriptions he didn't need and prescribed that caused reactions with other medications he was taking. [name removed] at Brookdale Farmers Branch has coordinated and treatment plan and orchestrated a regimen of prescriptions that have made all

AnonymousJuly 30, 2026

★★★★★

Positive

Review for Brookdale Farmers Branch

My sister-in-law is a resident of Brookdale, and she is very happy there. She especially enjoys the food and the Sunday movies as well as the convenience of the services received their from the visiting dentist, podiatrist and nurse practitioner.

AnonymousJuly 17, 2026

★★★★★

Positive

Brookdale Farmers Branch

The location was definitely significant for us. It's in a neighborhood that we're familiar and comfortable with. It also has a very cozy feeling to it- like less of a facility or even a hotel. It's homier. The biggest disappointment has been the food. It's seemed lesser quality than the meals we were served during the sales process.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
2.0 / 5
AnonymousJune 22, 2026

★★★★★

Positive

My experience

Overall the staff were very friendly and outgoing. Especially accommodating with trips. A lot of check in's with you to make sure all was good. Every meal had choices whether it was on menu or off menu, no problems. Lastly, residents were quite friendly.

Philip SJune 15, 2026

★★★★

Critical

Review for Brookdale Farmers Branch

There have been ongoing concerns related to communication, consistency, and follow-through on services. Some basic services were not always performed as expected, and there appeared to be gaps in staff training, oversight, and accountability. There also seemed to be frequent changes in leadership, which may have contributed to inconsistencies between management and day-to-day care. Families may want to ask detailed questions about what is included in base costs versus additional services, and how consistently tho

AnonymousMarch 25, 2026

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Brookdale
Public price status
Not publicly found
Last source check
August 19, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • No Sugar
  • Restaurant Style Dining
  • Professional Chef
  • Low / No Sodium
  • Guest Meals
  • Room Service
  • Meals Provided
  • Private Dining Room

Health & wellness

  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care
  • Incontinence Care
  • Memory Care

Services & convenience

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician
  • English
  • Spanish
  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation
  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Activities & engagement

  • Karaoke
  • Happy Hour
  • Live Well Programs
  • Wii Bowling
  • Forever Fit
  • Holiday Parties
  • Wine Tasting
  • Birthday Parties
  • BBQs or Picnics
  • Other Religious Services
  • Day Trips and Outings
  • Pet-focused Programs
  • Art Classes
  • Gardening Club
  • Catholic Services
  • Brain fitness / Dakim
  • Live Musical Performances
  • Jewish Services
  • Live Dance or Theater Performances
  • Devotional Activities Offsite
  • Visiting Chaplain or Priest
  • Devotional Activities On-Site
  • Community Service Programs
  • Activities On-site
  • Activities Off-site
  • Trivia Games
  • Stretching Classes

Outdoor spaces

  • Beauty Salon
  • Meeting Room
  • Outside Patio
  • Arts and Crafts Center
  • Game Room
  • Raised Garden Beds
  • Piano or Organ
  • Movie or Theater Room
  • Billiards Lounge
  • TV Lounge
  • Library
  • Computer or Media Center
  • Indoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Outdoor Common Areas

Apartment & room features

  • Cable or Satellite TV
  • Handicap Accessible
  • Air Conditioned
  • Garden View
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Ground Floor Units

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 19, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Brookdale Farmers Branch – Farmers Branch, TX | Find With Care