Brookdale Fort Myers The Colony

Review for Brookdale Fort Myers The Colony

It was 5 stars at first but when they lost a lot a staffing...it went to more like 3 stars. I know it takes a lot to take care of all the needs of so many people. We noticed changes in the cleanliness, lack of staff in the main area. Many times there may not be any staff at all in the main area.

Our family experience

They have hired a new Wellness Director who is still in training. Not sure when they start. The activities director seems good. She engages the residents and has a mix of activities and folks from the outside coming in. The staff are very kind and caring. The facility is older and I think needs a refurbishment. The food is ok. I understand from the cooks that they don't have a lot of freedom on what they prepare. Menu seems set by Brookdale Corporate. I think they should have more frequent housekeeping. But overall…

I was greeted by two enthusiastic people and given a tour of the facility. The residents seemed comfortable and engaged. There appeared to be many activities to assist residents maintain a good quality of life.

Some staffing challenges

It has taken 6 weeks for staff to do their jobs correctly. [name removed], Wellness Director is wonderful. Food is good. The Social Director left 4 weeks ago. Still no replacement. The Executive Director got a promotion and has gone to another Brookdale location. There is a temporary Executive Director.

An Answer To Our Prayers

The facility is always clean, decorated, provides a happy vibe appeal. The staff is excellent. They work hard as a team to deliver excellent care to the residents. Communication has been wonderful. I could not ask for a better place four our family member. Since she has been there she looks so much better/happier.

Peace Of Mind / Life Savers!

My mother-in-law has been at this facility about 4 months now. I want to give a special shout out to [name removed] & [name removed] on giving my family our lives back! This place is AMAZING in appearance and how its ran. The patients are taken care of in exceptional manner! They also make the families feel cared about too during visits. My MIL is THRIVING! Her mental & physical health improved because of this place. [name removed] was the reason I showed up, and then [name removed] & [name removed] are the reasons…