Community profile

Brookdale Northwest Greensboro

5801 Old Oak Ridge Rd, Greensboro, NC

Assisted Living

4.354 reviewsRead reviews

About the community

About Brookdale Northwest Greensboro

A Brookdale HealthPlus ® Community The residents at Brookdale Northwest Greensboro can enjoy the benefits of Brookdale HealthPlus, which offers on-site care coordination overseen by a registered nurse. Here, residents receive personalized care plans and assistance with chronic conditions, such as diabetes, high blood pressure, congestive heart failure, and more. Preventative health care services, such as annual…

Published floor plans

Family and resident feedback

4.3 out of 5 from 54 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★

Positive

Our family's experience

5+ - FOOD IS OUTSTANDING (all residents agree). Activities (not sure as they have been without an activities director for several months. Brookdale NW Greensboro was one of about 6 facilities we visited with my 93 year old mother-in-law before selecting the place she wanted to be. She moved from another facility and immediately said this place felt more like a home. The chef is great and remembered what she said she liked and had it for her the day she moved in

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
4.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
RebeccaJuly 23, 2026

★★★★★

Positive

My mom used to live here.

This is a nice small facility with a good family feel. The nurses, caregivers, dining staff, housekeeping, maintenance are all attentive to the patient’s needs. Activities offered are fun and inviting.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Leslie BNovember 18, 2025

★★★★

Positive

A nice place with friendly staff.

The staff seems very friendly and they have activities on week days. It is also very clean. My mother says it's difficult to find a med tech to get otc meds like cough and eye drops. She has some laundry that has never been returned. But I believe in general it is a safe, friendly and caring place. I would rate it a 4 because I know very elderly people have sometimes inexhaustible needs and you can't always please them.

AnonymousOctober 30, 2025

★★★★

Positive

Brookdale Northwest Greensboro experience

The main reason we chose Brookdale Northwest Greensboro was because of the friendliness of the person I spoke to. Unfortunately, she is no longer employed there. The biggest complaint was not getting an itemized bill! I tried since my mom started living there to get an itemized bill! It never happened! I wanted to know exactly what I paid for monthly, since the amount would change.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
4.0 / 5
Meals & Dining
5.0 / 5
AnonymousMarch 31, 2025

★★★★★

Critical

In it for the $$$

As a current resident of Brookdale Northwest Greensboro I would say there are some employees who are amazing and love us with all their hearts. And then there are employees that are clearly here only for the money. Unfortunately, that would be some of the leadership in this facility. They get paid an extraordinarily high salary yet treat residences as though we don’t have a brain or an opinion. That is not the case. I am disappointed at how quickly they’re running through my retirement while they scream at me and c

See category ratings
Cleanliness
4.0 / 5
Friendliness
2.0 / 5
Value for Cost
1.0 / 5
Care Services
3.0 / 5
Activities
3.0 / 5
Staff
2.0 / 5
Meals & Dining
2.0 / 5
DonnaNovember 24, 2024

★★★★

Positive

Positive perspective about Brookdale NW

The facility is very clean, the staff is competent and caring, and the chef prepares delicious, healthy meals. Residents are treated with respect and their concerns are heard and generally addressed. The only concern during my sister's first two months is that cöphone calls on one weekend were not answered.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Mark FaillaSeptember 17, 2024

Verified overview

What we know from public sources

Care options
Assisted Living
Operator
Brookdale
Public price status
Not publicly found
Last source check
September 5, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Restaurant Style Dining
  • Professional Chef
  • Guest Meals
  • Meals Provided
  • No Sugar
  • Vegetarian
  • Low / No Sodium
  • Café or Bistro
  • Private Dining Room

Health & wellness

  • Memory Care
  • Incontinence Care
  • High Acuity Care
  • Staffing & Ancillary Services
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Services & convenience

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • English

Activities & engagement

  • Live Musical Performances
  • Trivia Games
  • Educational Speakers / Life Long Learning
  • Day Trips and Outings
  • Live Dance or Theater Performances
  • Art Classes
  • Devotional Activities On-Site
  • Bible Study Group
  • Wii Bowling
  • Holiday Parties
  • Dances
  • Devotional Activities Offsite
  • Happy Hour
  • Activities Off-site
  • Activities On-site
  • Live Well Programs
  • Forever Fit
  • BBQs or Picnics
  • Stretching Classes
  • Birthday Parties
  • Brain fitness / Dakim

Outdoor spaces

  • Beauty Salon
  • Indoor Common Areas
  • Meeting Room
  • TV Lounge
  • Outdoor Common Areas
  • Computer or Media Center
  • Barber Shop
  • Library
  • Central Fireplace
  • Arts and Crafts Center
  • Piano or Organ

Apartment & room features

  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked September 5, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Brookdale Northwest Greensboro – Greensboro, NC | Find With Care