Studio
Assisted Living · 0 bedroom
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1372 Southwest 8th Avenue, Ontario, OR
★ 4.38 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
Schedule a visit →Assisted Living · 1 bedroom
Schedule a visit →Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
Positive. At first we thought it was great but after everything was said and done they ended up overcharging us more then $1,000. Their billing is incredibly messed up! Overall I'd probably give them a 3. Like I said Brookdale started out great! Then when hospice came in they weren't around to answer much. After he passed away then it seemed like no one from Brookdale was available to answer questions. Especially not when it came to the monies that should have been payed back to us because we over paid.
★★★★★
PositiveThe staff were all extremely welcoming, helpful and patient.
★★★★★
PositiveI love it here. It's a great place to live. Once you get used to it, it's very nice. The people are so friendly, both the other residents and the staff. And the care is good as well.
★★★★★
PositiveThe biggest thing was that every staff member that I talked to genuinely cared. I could not say enough about the staff there. The community is clean and the rooms are really nice and updated it is just a really nice place for your loved one. The staff communicated very well and explained everything that needed to be done. I had an issue with billing once and they took care of it quickly and always returned calls quickly whenever I called them.
★★★★★
PositiveDue to covid they have quite a bit of a turnover rate with staff, but they have always been friendly.
★★★★★
PositiveMy father stay at this community was a short one. It is a nice community with kind people. The facility looks great, they a good job with the cleanliness. The staff was nice and very helpful. It was a nice experience.
Verified overview
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 19, 2026.