Community profile

Brookdale Pensacola

8700 University Parkway, Pensacola, FL

Assisted LivingIndependent LivingMemory Care

3.547 reviewsvia A Place for Mom

About the community

About Brookdale Pensacola

Find passionate caregivers, reliable support, and plenty of charm when you reside at Brookdale Pensacola. Located just a few short blocks from West Florida Hospital right near the Gulf of Mexico, you can find all of the charming characteristics of home — and more — at Brookdale Pensacola. Here, residents' individual needs are prioritized and their independence is preserved through tailored care plans. Trained caregivers are readily available to assist with medication management and activities of daily living such as bathing, dressing, and grooming. If needed, staff can also coordinate with your outside healthcare providers, as well. Families can rest easy knowing professional staff is available 24 hours a day, seven days a week to be alerted to an emergency. A 24-hour security system and keypad entries have also been installed to provide additional safety. Many residents find additional relief because assistance with meals, transportation, housekeeping, laundry, and home maintenance are all provided. With less items on your daily to-do list, you can spend quality time with grandchildren, relaxing with friends in the screened lanai, or gardening in the community garden. Stay in and relax, or be as active as you’d like — at Brookdale Pensacola, it’s all about your wants and needs. Community Services and Amenities Residents of Brookdale Pensacola can attend bible studies, brain workouts, live musical performances, and movie nights on-site. Local excursions are also planned, to local destinations like the Pensacola Museum of Art, the National Naval Aviation Museum, the Saenger Museum, and more. After a busy day of activities, you can book an appointment at the beauty/barber shop, gather around the piano for a song, or relax in the whirlpool or the cozy, fireside living room. This community offers convenient perks like on-site postal services, as well as the Personal Solutions item-delivery program. Simply send the staff an email with a list of the items you’d like, such as razors, hair products, or other necessities, and they will be delivered discreetly and directly to your door. Best of all, there is no fee for the delivery! Living Arrangements Choose from five different apartment floor plans ranging from 228 to 442 square feet, designed with cozy, homelike features. Many include a private bathroom and ample closet space, and each unit can be decorated using your own personal trinkets, furniture, and photos. Staff members are available to help you decorate and hang up your cherished belongings if you require an extra hand. Let your retirement years become the most relaxing and memorable ones yet, at Brookdale Pensacola. Care Types Offered Brookdale Pensacola is an assisted living facility which offers limited nursing services . In the state of Florida, these terms are defined as follows: Assisted Living Facility A facility that provides supervision of the activities of daily living, medications, and other similar services to residents in a homelike environment. These facilities can house one resident to hundreds of residents. Limited Nursing Services The assisted living facility can provide nursing services to residents. Brookdale Pensacola Inspection Reports Related: Assisted Living vs. Memory Care: What’s the Difference? Assisted Living vs. Home Care

Family and resident feedback

3.5 out of 5 from 47 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Positive

Review for Brookdale Pensacola

Everyone was very accommodating And friendly. They really worked with us getting her room ready for her needs. They also communicated with us regularly during her stay.

AnonymousDecember 11, 2025

★★★★★

Critical

Currently Concerned

Recently had a full administrative change which has not been a good experience for the residents totally wondering what was going on. Many good workers left as well. The food that is served is many times tough and/or cold. Recently, a new "chef" has been hired with high hopes of improvement. I'm hopeful for improvements and have expressed concern. At this time, I'm hesitant to recommend and wishing things were a little different.

Response from the community

Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.

August 26, 2025
CSAugust 26, 2025

★★★★

Critical

Review for Brookdale Pensacola

I do not recommend this place to anyone. Not a single employee is the same. No one in administration, nursing, food service, maintenance, no one. They haven't had any activities in months. There is no activities staff. There have been a few positive changes in the past 60 days, but minimal. For the money being paid, it's inexcusable.

See category ratings
Cleanliness
3.0 / 5
Friendliness
3.0 / 5
Value for Cost
1.0 / 5
Care Services
3.0 / 5
Activities
1.0 / 5
Staff
2.0 / 5
Meals & Dining
3.0 / 5
Response from the community

We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.

July 21, 2025
AnonymousJuly 18, 2025

★★★★★

Critical

has room for improvement

When we first placed my loved one there things were good. But in the [date removed] my loved one has been there the staff has changed several times in certain position and all administrative personnel are brand new. The services my loved one pays for are falling by the wayside ie...laundry , house keeping and activities. Something is just not right at this moment in time.

See category ratings
Cleanliness
3.0 / 5
Friendliness
3.0 / 5
Value for Cost
2.0 / 5
Care Services
3.0 / 5
Activities
2.0 / 5
Staff
2.0 / 5
Meals & Dining
3.0 / 5
Response from the community

We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.

May 20, 2025
AnonymousMay 20, 2025

★★★★★

Positive

Amazing staff and community

Residents are more "mobile" seniors even with walkers/wheelchairs. Housekeeping and maintenance, and administration do an amazing job with a smile and hello for everyone.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
CandyNovember 4, 2024

★★★★

Positive

It is a lovely facility but just a little out of our budget. They did try to get the costs down for us but our dad's health needs were high.

AnonymousAugust 4, 2023

Verified overview

What we know from public sources

Care options
Assisted Living, Independent Living, Memory Care
Operator
Brookdale
Public price status
Not publicly found
Last source check
August 2, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Room Service
  • Restaurant Style Dining
  • Professional Chef
  • Meals Provided
  • No Sugar
  • Gluten-free
  • Guest Meals
  • Special Dining Programs
  • Vegetarian
  • International Cuisine
  • Low / No Sodium
  • Private Dining Room

Health & wellness

  • Incontinence Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management
  • Diabetic Care
  • Memory Care
  • Non-Ambulatory Care

Services & convenience

  • Complimentary Transportation
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Transportation at Cost
  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed
  • Weight Limit (lbs)
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Housekeeping
  • Beautician
  • English

Activities & engagement

  • Quilting or Sewing Club
  • Bible Study Group
  • Wii Bowling
  • Catholic Services
  • Wine Tasting
  • Dances
  • Happy Hour
  • Christian Services
  • Activities On-site
  • Sensory-based Programs
  • Light Therapy Programs
  • Live Well Programs
  • Community Service Organizations
  • Community Service Programs
  • Brain fitness / Dakim
  • Trivia Games
  • Live Musical Performances
  • Protestant Services
  • Gardening Club
  • Day Trips and Outings
  • Art Classes
  • Live Dance or Theater Performances
  • Karaoke
  • Book Club
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Holiday Parties
  • Walking Club
  • Bridge Club
  • Other Religious Services
  • Intergenerational Programs
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Stretching Classes
  • BBQs or Picnics
  • Birthday Parties
  • Cards / Pinochle Club
  • Cooking Club
  • Men's Club
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Pet-focused Programs

Outdoor spaces

  • Beauty Salon
  • Computer or Media Center
  • Barber Shop
  • Library
  • Outside Patio
  • Indoor Common Areas
  • Meeting Room
  • TV Lounge
  • Outdoor Common Areas
  • Central Fireplace
  • Game Room
  • Piano or Organ

Apartment & room features

  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Air Conditioned
  • Kitchenette
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers

Published by A Place for Mom. Features can change; confirm those that matter before touring.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required

Published floor plans

Brookdale Pensacola | Find With Care