Studio
Memory Care · 0 bedroom
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421 Plaza Drive, Vestal, NY
★ 4.530 reviewsRead reviews
About the community
Memory Care · 0 bedroom
Schedule a visit →Memory Care · 1 bedroom
Schedule a visit →Memory Care
Schedule a visit →Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
Positivethe whole experience has very positive experience for my mom I remember calling Place for Mom in February in a panic mode because I needed to find a place for my mom immediately. Place for Mom was so kind and calm to me. She listen to all my concerns and needs for my mom. Within the hour I had two interviews set up with Brookdale west and BrookDale in castle gardens. When I arrived at Brookdale West I immediately felt a sense of calmness. The administrations was top notch. My mom has been there for 4-5 months an…
★★★★★
PositiveWe were met by a warm and hospitable host who had all the answers to questions we asked and offered suggestions we nevrr even considered. Brookdale Vestal didnt 'feel' like an assisted living or nursing home. Residents were dressed and clean and out.of their rooms. Very, very nice place.
★★★★★
PositiveHe was only there for about 2 weeks. It is a nice place with excellent care for people with dementia who are still mobile. I would recommend it.
★★★★★
PositiveThe only issue was the medicine dispensing. They had problems keeping things correct and problems keeping people in that department. However, what we like the most about Brookdale Vestal is the people! They have some great staff and very loving aides
★★★★★
PositiveBrookdale west was very clean and had friendly staff. Excellent quality of care food was good although I didn't like that family is not allowed in the dining room. Activities were plentiful and looked interesting. Good value for cost but I think it would be better and more fair to spread out the one time activities fee of [fee removed] over the first year. My reasoning for this is that my father was only able to stay there about 2 weeks. He had 4 falls in that time. Twice he rolled out of bed. I believe this was be…
★★★★★
PositiveVery friendly loving aides. My mother often leaving for the day hugs and exchanges I love yous! Same for the management, always takes their time with the residents. They create a very beautiful environment for the residents. And give them a lot of support when needed and space for privacy. The rooms are beautiful and they are cleaned regularly. I am very happy. And feel she is in a safe secure environment.
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Coverage last checked August 19, 2026.