Studio
Assisted Living · 0 bedroom
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4100 Englewood Ave, Yakima, WA
★ 0.520 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
Schedule a visit →Assisted Living · 1 bedroom
Schedule a visit →Assisted Living · 2 bedroom
Schedule a visit →Assisted Living
Schedule a visit →Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalNot happy. First, we were on our first visit a written quote price. When it was time to sign, the price was [amount removed] more per month. Then two months later, my sister was hospitalized and 20 hrs later she died. No one from the place called to say she was hospitalized. The hospital contacted me. I am the person who told the Brookdale manager that she died. There were other problems.
★★★★★
CriticalThey will forget to bring your parents' food. That happened once, which was bad enough. But 3x in total. My parents were only there for 4 days before I took them out and brought them home with me.
★★★★★
CriticalUnhappy that they did not honor the price quote given in writing on our first visit. They said it would be honored until the end of the month, then at signing, it was [removed] per month more. Their sales rep was friendly and pleasant but made several offers that she did not follow through. Unhappy with the care of my sister. They took her to the doctor, who gave ointment for rash on her bottom. 10 days later I arrived to find the medication on her table, the box still sealed. They changed her but didn't apply. Ext…
★★★★★
PositiveFriendly staff. Helpful. Facility is clean and has a lot of daily activities
★★★★★
PositiveOverall it's been a pretty positive experience. A few things need addressing, but I would still recommend checking it out for placement. love the energy! Everyone seems so happy all the time. The biggest improvement would be response time when a resident pushes their button. Right now it's around 30 minutes. Also residents complain about the food. (Too bland, too cold.)
★★★★★
CriticalI would make sure that the community is able to completely care for your loved one's needs. Our experience was very short here for our loved. I feel that they weren't well equipped to care for all of my loved one's health needs. The food was pretty good, it could use a few more spices. The ice cream was pheromonal and it was home made.
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Coverage last checked September 5, 2026.