Community profile

Carolina Reserve of Hendersonville

1820 Pisgah Dr, Hendersonville, NC

Assisted LivingMemory Care

4.327 reviewsvia A Place for Mom

About the community

About Carolina Reserve of Hendersonville

Hidden away between the breathtaking Blue Ridge Mountains and the Great Smokies, Carolina Reserve of Hendersonville blends small town charm with lively community dynamics. With decades of senior service experience, they’ve been ranked as the best place to retire in North Carolina on more than one occasion. This family-owned community is passionate about providing next-level care for each of their residents through customized care plans, expansive services and amenities, cozy living spaces, and long lasting companionship. They’ve designed a space that feels just like home to residents and staff alike and can’t wait to welcome you! Community Amenities and Services Exceptional care and support are what sets Carolina Reserve apart. They partner with licensed agencies to provide on-site physical and occupational therapy, personal services, and other skilled health care services including medication management, diabetic and incontinence care, and a cutting edge memory care program which combines innovative programming and activities with personalized, hands-on attention. With robust amenities, no detail is overlooked. The top-notch dining program features healthy, chef-inspired meals offered three times a day along with tasty treats and snacks. Take a dip in a luxurious jacuzzi, connect with your creative side in the arts and crafts center and raised garden beds, or enjoy your days relaxing by the fire in the living room, well-stocked library, indoor atrium, and butterfly garden. Plus, don’t leave behind your four-legged friends in this completely pet-friendly community! They proudly maintain a leading activities program that encourages socialization, vibrancy, and engagement. Keep your mind stimulated through montessori programs, reminiscence programs, and sensory-based programs. Get active by joining any of the yoga, stretching, and Wii bowling programs. And, for fans of the arts, they also feature occasional live dance, theater, and musical performances, as well as various art classes right here on campus! Living Arrangements Choose from a variety of apartment styles and take advantage of the ability to personalize your home to suit your taste. Each studio, one-bedroom, and semi-private apartment is wheelchair accessible and includes nicely oversized windows, refreshing air conditioning, cable TV and Wi-Fi, and easy access to outdoor walking trails. Plus, ask about short-term and respite care options. They can’t wait to show you your new home! Care Types Offered Carolina Reserve of Hendersonville is an adult care home , which in the state of North Carolina is a home that provides care, assistance with activities of daily living, supervision, and assistance with medication to seven or more residents. An adult care home may also provide care to residents with cognitive impairments. Carolina Reserve of Hendersonville Inspection Reports Related Articles Your Complete Guide to Assisted Living Top 5 Safety Considerations for Alzheimer’s Disease in Memory Care Dementia Care Guide: Memory Loss Care Solutions

Family and resident feedback

4.3 out of 5 from 27 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Positive

Best option for our mother

There simply are no words that are adequate to give Carolina Reserve at Hendersonville enough credit for all they have done for our mother in her last years. The staff has been so patient, kind and lovely to our mother. Thank you so much. [name removed]

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
Response from the community

Hello John! Thank you so much for the kind and thoughtful community review and five stars. Your words mean a lot to our team.

April 8, 2025
John DApril 4, 2025

★★★★★

Positive

Our families experience.

I would say most everything has been a 5. We have had to tweak a few things since he moved in. My father is 100 years old and has been with family, so it has been different for him. Everyone has been so friendly and kind. They have lots of activities, but he is not one to go to a lot. I would say it is good value for the money.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Response from the community

Hello! Thank you for your five-star review of our community.

March 20, 2025
AnonymousMarch 19, 2025

★★★★

Positive

A nice facility

I found the staff to be very helpful when needed. The one item that I had an issue with, was my Uncle was placed in the Memory Care Unit as he failed their test by one question. I spoke to the Administrator about this and redoing the test. Of which they didn't persue. The longer he was in there the more obvious it became he was 100% misplaced ! Anyway, I can't remember how many months he was at the facility before he passed. He really died of a broken heart resulting in medical issues popping up. His wife (my aunt)

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Response from the community

Thank you for sharing your thoughts about your uncle's time in our community. We appreciate your insights and are sorry to hear about his challenges in the Memory Care community. Your feedback is important to us, and we'd like to discuss your concerns further. If you're willing, please get in touch with our Regional Director of Operations, Chaunda Graham, at chaunda.graham@navionsl.com.

November 22, 2024
AnonymousNovember 19, 2024

★★★★★

Critical

Would recommend based on the kind & caring staff, but facility interior & food need a lot of improvement.

Every single staff member is kind and compassionate. But the overall look of the place could use updating. And the worst is the food - it's awful. I would still recommend based on how caring the staff are, but the facility and food need improvement.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
5.0 / 5
Activities
3.0 / 5
Staff
5.0 / 5
Meals & Dining
1.0 / 5
anonymousNovember 15, 2022

★★★★

Positive

My Review

Overall we are happy with our experience with Carolina Reserve. I would recommend the community to others for their loved ones.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
3.0 / 5
AnonymousJuly 28, 2022

★★★★

Critical

Wasn't Happy - Very Stressful Experience

I was NOT happy with how I was dealt with. They would send my loved one to the hospital without letting me know. And I would get a call form the hospital, not even knowing that she was being transferred. I would ask for information from Carolina Reserve, and they would not get back to me. Finally they told me they were sending her to a behavioral place to be evaluated. I was told the behavioral place had diagnosed her with a type of dementia that Carolina Reserve does not provide care for and we needed to move her.

anonymousFebruary 28, 2022

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Public price status
Not publicly found
Last source check
August 7, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Low / No Sodium
  • No Sugar
  • Meals Provided
  • Restaurant Style Dining
  • Guest Meals
  • Special Dining Programs
  • Room Service
  • Vegan

Health & wellness

  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care
  • High Acuity Care
  • Memory Care

Services & convenience

  • Transportation at Cost
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Complimentary Transportation
  • Dogs Allowed
  • Cats Allowed
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • English

Activities & engagement

  • Yoga / Chair Yoga
  • Live Dance or Theater Performances
  • Art Classes
  • Montessori Programs
  • Day Trips and Outings
  • Protestant Services
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Trivia Games
  • Live Musical Performances
  • Brain fitness / Dakim
  • Birthday Parties
  • Forever Fit
  • Stretching Classes
  • BBQs or Picnics
  • Sensory-based Programs
  • Live Well Programs
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Activities On-site
  • Activities Off-site
  • Intergenerational Programs
  • Holiday Parties
  • Catholic Services
  • Jewish Services
  • Wii Bowling
  • Devotional Activities On-Site

Outdoor spaces

  • Outside Patio
  • Central Fireplace
  • Library
  • Barber Shop
  • Indoor Atrium
  • Outdoor Common Areas
  • TV Lounge
  • Butterfly garden / Hummingbird garden
  • Meeting Room
  • Indoor Common Areas
  • Beauty Salon
  • Jacuzzi
  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center

Apartment & room features

  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Ground Floor Units
  • Bath Tubs
  • Respite or Short Term Stays Offered

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 7, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required