Charter Senior Living of Oak Openings

No security

You can enter this facility and OFTEN there is no one at the desk and no one answering the phone. Because of this I feel I can never leave town: if something happens I need to 1) take off work and 2) drive there. The personal care staff is good. . .But I could easily rob ANY room at from 5 PM to 9 am and no one would be there to stop me. When I try to address this, I just go around in circles with the administration.

Highly recommend

The staff was exceptional. Both support and admin. The turnover seemed high but support for Mom truly cared. They not only took care of Mom but also were helpful and caring with family members. The management side seemed to have alot of turnover. However they were all very helpful and informative. It was a good experience for my mom. I know this by the fact she asked only One time about her house which was when she first for there. She called it her home at charter.

Review for Charter Senior Living of Oak Openings

The communication with the nurse was difficult. I needed updates on my mom's weight but never received them. Overall the facility was clean and the staff was pleasant. Hopefully, we will be back.

My daughter and I were impressed and Kylie was great. It is close to our home also. I want to go back with more questions and possibly get on a waiting list. I have a lot going on right now so need a little time. Thank you very much for the flowers!

This was well planned tour. The person in charge was informative friendly and helpful. All of the staff we came in contact with were very nice. It is a good community for a smaller living environment. We could see the residents were happy.

Very positive. Took lots of time with us to understand the needs and even future needs for my mom. Shared how they could work with us as a family. Definitely on our list of options. Still trying to understand affordability with needing this level of care. Have other tours coming up and will be able to do a better comparison then.