Cogir of Glen Mills

Wonderful fit

My uncle has been very happy at Cogir. After only two months, he already feels at home and is receiving wonderful care from the staff. His studio apartment is surprisingly spacious, with a kitchenette, a large bathroom, and windows on three sides that provide plenty of natural light. He especially appreciates that the apartment is fully ADA compliant. After recently having a stroke, he needs to use a wheelchair whenever he becomes fatigued, so the accessible layout has made a significant difference in his comfort …

Response from the community

Thank you for your positive review!

July 28, 2026

MY 5 WONDERFUL YEARS AT COGIR SENIOR LIVING OF GLEN MILLS, PA.

I AM CURRENTLY AN INDEPENDENT RESIDENT FOR 5 AND A HALF YEARS AT COGIR SENIOR LIVING OF GLEN MILLS, PA. I HAVE TOTALLY ENJOYED MY LIVING HERE FOR MY ENTIRE TENURE. I HAVE A GOOD RAPPORT WITH THE ENTIRE MANAGEMENT TEAM AND FIND THEM TO BE KIND, CONSIDERATE, AND OPEN TO CONSTRUCTIVE INPUT. MY ROOM IS CLEANED ON A WEEKLY BASIS BY OUR COMPETENT HOUSECLEANING CREW. I AM EXTREMELY HAPPY WITH THE MEAL PLANS FOR BREAKFAST, LUNCH AND DINNER AND ALWAYS HAVE MY DINNER AT 4 P.M. IN THE DINING ROOM AND CAN SAY THAT THE WAITER A…

Response from the community

Thank you for your positive review!

July 8, 2026

Poor change of ownership experience'

From the few weeks since Cogir took over, they've had a huge turnover in staff and many residents have left. Their communication is also been horrible. The business manager tried to apologize to me after I've emailed her three times and could never get through to the phone because her voicemail is always full. Paperwork has been lost, and they overcharged my mother $[Amount removed] on the last bill and still have not figured out why. So at this point I would not recommend it at all.

Response from the community

Thank you for sharing your feedback. We understand that transitions in ownership and leadership can be challenging, and we’re very sorry to hear about your experience during this period of change. We regret the frustration caused by communication difficulties, billing concerns, and administrative issues. Clear communication, accurate billing, and responsive support are extremely important, and we understand how disappointing it is when those expectations are not met. Your feedback regarding staffing turnover, unanswered messages, and billing discrepancies will be shared with our leadership team for review as we continue working to improve operations and the resident experience.

May 20, 2026

Respectful and Friendly.

The staff are very friendly. Other than a quickly corrected rental agreement mistake, the transition for my father has been very smooth. While he has only been living there for 2 and 1/2 weeks he seems to be thriving and have no complaints about food or staff! Which certainly makes us happy! With the help from A Place for Mom my dad's transition to Merrill Gardens/ Cogir of Glen Mills was less difficult.

Response from the community

Thank you for your positive review!

May 12, 2026

We enjoyed our visit. We learned much about senior living and tour the many areas throughout the community. Questions were must welcome and answered with expertise.

Response from the community

Thank you for your positive review!

April 30, 2026

I was very impressed with MERRIL GARDENS, everything about it kept ringing the bells for me; room size and cost, activities, meals and restruants, driving service to doctors and religious services, It was all top notch as far as I was concerned. And they request a $[removed] deposit to hold a place for you which is totally refundable -- even if you decide you want to go somewhere else. When i am able to travel, I m definitely going to visit to see this place in person and have an opportunity to meet staff and resid…

Response from the community

Hi Jack, thank you for taking the time to leave us this review. We appreciate it greatly!

March 29, 2026