Countryside Senior Living of Spring

Almost like home

[name removed], the Wellness Director/nurse of the facility was especially helpful and kind in ensuring my mother had the best care. The Caregivers were nice, also. They also allowed my mother to stay there under hospice the last week of her life. The meals were great and the chef was always helpful in all matters. My mother was there [date removed] to [date removed]. The best things about the facility: The size was perfect...not too big and not too small. I knew when I walked in that this place was best for my mot…

A Nice, Comfortable Place

The size of New Haven Assisted Living and Memory Care of Spring is small, so the residents feel like they are in a house/home more than a facility. [name removed] is very helpful in describing both of their locations and which would be a better fit based on personalities. It's nice to be able to go from Assisted Living to Memory Care without changing facilities. The staff is very nice and is always communicating to us. The Activities Director even sends us photos of what she is doing with my mother-in-law. The hous…

A nice place if you need a memory care facility

We are very pleased with New Haven of Spring. It is a small facility with only 16 residents. The staff seem to motivate the residents to get up and get involved in the many games and activities. She is always clean and up and dressed. We have a big family and visit often and at different times of the days and residents seem to be stimulated according to their abilities.

Very Good

After an adjustment period, it was a good place overall. One of the issues I had was my loved one went in for a respite stay. Then he had a fall and ended becoming a permanent resident. There ended up being a disconnect between respite care and resident care - there was something missing in that transition. If you come in right away as a resident, you would have gotten more information on what their processes are. I think they assumed he and our family already knew all the ins and outs, when in fact we did not. The…

A Safe Place for Mom

I've shared quite a bit with others about New Haven and how attentive the staff was to my mom and also to others. We were there quite a bit and saw how staff interacted with residents, if someone needed something they would try and attend to them right away. The first thing we noticed and so did others when they visit, is everything smells clean and they're always on it. Whereas some places have a smell, there's nothing here. My mom got very good care there. If she didn't want to go to the dining room they brought …

This community wasn't as secure as another community we looked at.