Discovery Village Clear Lake

Great tour. Everyone on the property was very accommodating. Appreciate the allowing my brother and I to visit on short notice.

Nice Facility/Poor Management Experience

Activity staff 4 stars - Assisted Living misses out on scheduled events happening at Independent Living Food Quality definitely goes up and down. Kitchen servers are very attentive to table service. I had some issues that needed addressing with medical technicians. This was a constant monitoring. Resident concern of safety/security also became more apparent. I highly recommend video camera observation for loved ones. There was a definite management struggle and lack of leadership over facility protocols. No res…

Do not recommend

The fact that they did an assessment on my family member, said he'd be a good fit there, and then immediately 2nd day he was there insisted I hire a sitter for him in order to stay blindsided me and was extremely expensive on top of the fee for the facility. We spent several thousand dollars in sitter fees before we were able to figure out a different solution for him. The facility itself is nice, clean, good food, but they apparently don't have enough staff. Would not recommend.

No facility is perfect or cheap

The consignor (or however it is spelled) is the only staff person easily reached, and they don't get much training. One is very knowledgeable, but she works nights. The problems that come up needing maintenance work are handled promptly if the small staff has the knowledge and ability to fix them. That's almost everything apartment residents need. However, the TV is a challenge and making headphones work has been impossible. I have 3 sets including a brand new set. None work for an unknown reason, forcing us to tu…

I recently toured Discovery Village on Highway 3. I was impressed. The staff was friendly, some of the residents we met were also. The place was clean and inviting. The place looks fairly new and in good condition. I will rate them five stars. I hope to enroll my sister here.

New Home Experience for mom

some of the staff are very helpful, but a lot could use improvements. AL activity is very repetitive, not very engaging. this may be a good starting place, not sure if it's long term. Everyone has a different situation so I'm not sure. They are doing things that mom needs, giving meds-PT/OT-providing meals- housekeeping is great. The Executive Director quit. That tells me there are things not working so well. Mom has stopped them giving her the wrong meds twice. Staff is friendly and positive, but you hear "talk" i…