Emerald Crest of Minnetonka

Five stars, great staff

My loved one is here and very happy! The staff is extremely flexible, kind, and does a great job. The building has many activities and is a great shape. Location is a 10.

Treated my mother well.

My mom was one of the longest living patients here. She recently passed away after 8 long years. She was well loved by the staff and well treated. The staff was always friendly and caring as far as I could attest to. It's a difficult job with many degrees of memory loss among the individuals. Thanks for taking such good care of my mother.

Emerald Crest Mtka

My mother has been at Emerald Crest Mtka for over two years, and we are very happy with it. We love the layout! There are 12 bedrooms circling a large living room and dining room. I like that they have bedrooms, not apartments, which encourages residents to leave their bedroom and come out to where all the action is. And there are activities available seven days a week. Emerald Crest has three houses, each with different levels of dementia, which works really well. I wanted mom to be with other Seniors who have s…

The staff is unprofessional. They show no caring for my family after my husband died. He had been a resident for 16 months and passed away there. Not a single person had the common courtesy to call and express their concern. All I heard was to come and clear out his room so they could paint and clean it for the next person. No activities when I visited and rude aids., except for a few good ones. [Name removed] was not a good representative. I would never ever recommend to anyone to put their loved ones at Emerald C…

Emerald Crest Exceeded Expectations

The home-like environment is definitely what my mom needs. She feels comfortable and safe at Emerald Crest. All staff members have done an awesome job of caring for my mom and improving the quality of life that dementia can steal away from patients. The programming is far superior to that of any other facilities we checked into. Emerald Crest not only cares for their residents; they provide valuable support for the families as well.

This was not one of my favorites, as it was small - 12 residents in each house and the people seemed more advanced, plus it would be about $10,000.