★★★★★
CriticalAdministration is a mess
I’m moving my mom out of Brooking Park at the end of the month after they announced a 34% increase to the daily rate—making the cost completely unaffordable for our family. When I notified the director of our plans to leave, his only response was, “Thanks for letting me know.” No acknowledgment, no concern, no courtesy message after nearly eight months of my mom living there. I never heard from staff either, which unfortunately sums up the level of engagement we’ve experienced. The administration is a revolving d…