★★★★★
Criticalneeds improvements because they do have the opportunity to make some changes ...until they do that I would NOT .......
Friendliness ....to residents 2...to family 4. Quality of Care... 2 big gap in communication between the aides the med techs and physical therapy. Administrative staff... there have been 3 Exec Directors since my father got there mid November... and either one or two interim ED's. Quality of care... as we know in this industry it is very hard to find employees who truly care about the elderly and have a passion for respecting the residents as well as have compassion at the same time. Their " tasks" should not be a …




