Grand Brook Memory Care of Carrollton

My Dad's new, safe home

The janitorial service definitely needs improvement. Staff is competent, truly seems to care and most have been there for several years. Med techs are good. Room is adequate. Dining seems rather blah.... too many casserole dishes. Not much imagination. But dementia patients probably don't realize that . Activities are proportionate to the space, time and population. But probably could have some more imagination too. Their building is ready for some updates but they know that. They finally got an executive director …

Homey atmosphere

We chose Grand Brook Memory Care of Carrollton because it did not smell bad and was homey. There were also areas where my MIL could be alone since too much activity made her nervous at times. The staff treats every resident there with care and patience.

Response from the community

Thank you for sharing your experience! We’re so glad you felt the warmth and comfort of our Carrollton community. It’s important to us that our residents feel at ease, and we’re grateful to know your mother-in-law found a space where she feels comfortable. We truly appreciate your kind words and trust in our team! Warmly, Grand Brook of Carrollton

February 24, 2025

Caring staff

I'm going to give a 5 in all categories, the most important being the staff. We thought my mom would stay in memory care permanently, but she didn't! I believe this was in part due to the excellent care at Autumn Leaves. [name removed] recognized her condition and had her work with him as his "assistant," making decorations and reading articles to other residents. These articles were tailored to spark memories in her past. Her memory actually came back and she's back in independent living! She's also a very picky, …

Response from the community

Thank you for your recommendation and thoughtful comments about our community. We’re so glad your mom’s experience was so positive and impactful! Sincerely, Grand Brook Memory Care of Carrollton

January 16, 2025

Review for Grand Brook Memory Care of Carrollton

We picked this community for a couple of reasons. The main reason is that they offered more services like being willing to feed our family member if they could not feed themselves, or being willing to deal with incontinence and adult underwear. Many of the other facilities told us we would have to move our family member if those situations happened. We also like the fact that this was a memory care center and not a combo facility with assisted-living and memory care.

Response from the community

Thank you for your thoughtful review! We're glad to hear our care and services made a difference for your family. We appreciate your trust in our community. Warmly, The Grand Brook Carrollton team

January 17, 2025

Recommended

Everyone is pleasant and they always have something positive to say about my loved one. I would recommend the facility to others.

Response from the community

Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with Grand Brook Carrollton. Providing a welcoming and supportive environment for our residents and their families is always our top priority. Your recommendation means a lot to us, and we're grateful for the opportunity to care for your loved one. Have a blessed day, Grand Brook Carrollton team

March 22, 2024

Great Experience with Grand Brook

I have found the Grand Brook staff to be quick to communicate and very helpful. The activities director, [name removed], is the best AD I've encountered at any memory care community. My mom has fallen less since moving to this community, and seems overall happier.

Response from the community

Thank you so much for taking the time to share your experience! We're thrilled to hear that you've found our staff to be communicative and supportive. It's also wonderful to know that your mom has been thriving since joining our community, and we're especially glad to hear about the positive impact of our Life Engagement Program. Providing a safe and enriching environment for our residents is at the heart of what we do! Many blessings to you and your family, Grand Brook Carrollton team

March 22, 2024