★★★★★
PositiveFriendly staff
The staff is all super nice, a little overworked, but so nice. My dad has liked the food, and shuttle service.
Community profile
802 E Mountain View Ave, Ellensburg, WA
★ 4.05 reviewsRead reviews
About the community
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveThe staff is all super nice, a little overworked, but so nice. My dad has liked the food, and shuttle service.
★★★★★
PositiveWe have been very happy with Hearthstone. It would be a 5 for all. Very friendly staff, the facility is not luxurious but clean and well cared for. Comfortable and attractive surroundings, nice people. It's a good place. Highly recommend.
★★★★★
PositiveFrom what I have heard from my loved one, everyone has been very welcoming. She really likes the food and she is enjoying the views of the grounds and is looking forward to walking outside when the weather warms up. I would definitely recommend this facility to others.
★★★★★
CriticalOverall, my loved one is settling in and is liking it there. It was a difficult transition from rehab, there were so many mistakes on the orders, and a lot of things that were promised to us at the assisted-living did not happen, and we had to follow up on them ourselves. Before she moved in, there was great communication and they made it sound like they had everything organized and ready for her to move in. They oversold themselves and then when the move-in process actually happened, they really dropped the ball o…
★★★★★
CriticalI’m not there. This is online. Where are photos of actual rooms. From studio, one bedroom? If prestige can’t show individual rooms, what is the matter with them?
Verified overview
Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 13, 2026.