Heights Crossing Assisted Living

Memory Care Review

The assisted living piece of the Heights Crossing is wonderful. The staff are caring and personable. My Mother lived there for approximately 6 years and the experience was truly wonderful. My very negative review is based on my Mother's recent stay in the Memory Care area. We were promised services that were not provided - such as frequent urine testing for UTIs. The food is very bad. Some of the staff are petty and uncaring. My mother's wallet was compromised while living there - one of her credit cards was fraud…

Heights crossing

The transition of my Mom from her home to the Heights Crossing Memory Care Unit has been wonderful. The entire staff has been compassionate and caring working with our family during this difficult time. The services offered have helped my Mom to adjust and she has a whole new group of friends. Everything she needs is there from a hairdresser to a podiatrist. My Mom loves to entertain and she is able to assist the staff helping to set tables for dinner and folding the linen napkins. She is safe and cared for by a fa…

Review for Heights Crossing

My parents were only there for three and a half months from September to December 2022. They spent one day in regular Assisted Living then were moved to memory care where they spent the remainder of their time. The regular Assisted Living part was beautiful had nice activities and a beautiful dining room and good food. If I'm rating the memory care section separately, it was not a good experience for my parents or myself. Having moved them to Memory Care unit elsewhere, it has been very different. From my experienc…

Awesome Environment

The food looks good. They keep my loved one, pretty busy with activites. It is a very clean, welcoming, nice, and friendly community. The staff is great. Overall, it's a nice facility.

They have healthy food. They have had plenty of activities, but my loved ones don't participate. One thing is, we should have started looking or a community/facility way before a crisis occurred. It's a family atmosphere. The staff and longevity of the staff, has made it great. Overall, the staff is very kind.

You Can't Go Wrong

I love it here. The food is great and the wait staff have been superior to work with. The community is wonderful. I would highly recommend Heights Crossing to others for their loved ones. The communication with the staff is great, and the staff immediately address any concerns with the family.