Community profile

Heritage House of Portage

2685 Airport Rd, Portage, WI

Assisted LivingIndependent LivingMemory Care

3.629 reviewsRead reviews

About the community

About Heritage House of Portage

Just a few miles north of Silver Lake rests the recently remodeled Heritage House of Portage — a community offering independent and assisted living services in Portage, Wisconsin, where one can receive exceptional care services in a warm, family-like environment. Heritage House of Portage has recently earned a top-notch, deficiency-free survey from the Wisconsin Department of Health Services for quality care. All…

Published floor plans

1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$3,855/month

Care fees not included

Checked August 20, 2026
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1 Bedroom

Independent Living · 1 bedroom

Published starting price

$3,855/month

Care fees not included

Checked August 20, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

1 Bedroom$3,855 observed · tracking future changes
$3,855Aug 20, 2026

One source-published starting price observed so far. No price change has been observed yet.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. August 19, 2026 at 11:04 PM PDT

    1 change detected in this data refresh

    Operator information updated

    Operator changed from not published to Encore.

Family and resident feedback

3.6 out of 5 from 29 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★

Positive

Still a good place for mom

My mother is still at heritage house and is doing well. I don't think she likes some of the meals but overall I still think it's a nice place. The staff seems kind and the place is well maintained. I would recommend to others.

AnonymousJuly 1, 2026

★★★★

Positive

Happy with care

The staff is pretty good, Dad has had a few comments about good and interesting staff. Food has been pretty good overall. Lots of pasta, which makes Dad have a stomach ache but he mentioned it and they seemed to start having more potatoes instead. ???? I don't think Dad is participating in many activities yet. But he hasn't complained so I don't mind. It's still pretty new to him. He mentions meeting lots of interesting people so I think that is good for him. The apartment is lovely! I couldn't ask for anything be

AnonymousMay 26, 2026

★★★★

Positive

Highs and lows

Positives: Staff seems genuinely kind. There are a lot of activities. My gets a lot of exercise via their PT program. It is a well maintained facility. Negatives: she doesn't like the food very much. It is carb heavy and bland.

AnonymousFebruary 10, 2026

★★★★

Critical

Horrible Experience...Stay Away

Overall we had a pretty bad experience. We paid extra each month for medication management. The staff completely messed up my dad's meds several times, landing him in the hospital. The admin staff were horrible. On several occasions they never got back to my phones calls and we're not available for in person meetings. My dad went down hill very quickly after moving there and only lasted 10 months. He finally was not being able to recover from one of the medication mishaps and died at the hospital, on his birthday.

See category ratings
Cleanliness
4.0 / 5
Friendliness
2.0 / 5
Value for Cost
2.0 / 5
Care Services
1.0 / 5
Activities
3.0 / 5
Staff
1.0 / 5
Meals & Dining
3.0 / 5
DebOctober 25, 2024

★★★★★

Positive

Dad likes his new home

I give all categories a 5. My dad really likes it there. The only thing he complains about is the van/bus they use to take trips. It's super old and has no shocks so the old folks are tossed around and could possibly get hurt. Dad won't ride it anymore because it hurts his back too much to bounce around like that. My dad is hard to please so if he likes it, it must be nice!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
anonymousSeptember 30, 2022

★★★★★

Positive

Highly recommended

We love Heritage of Portage. They take really good care of my parents and do a great job. I go in there and the other residents and staff tell me how sweet my parents are. The staff are wonderful and do their best to try and make everyone happy. We are very pleased with the whole experience and have already recommended them to our friends and family.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
Gladys SJuly 27, 2022

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Encore
Public price status
Published starting price available
Last source check
September 5, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • No Sugar
  • Restaurant Style Dining
  • Meals Provided
  • Guest Meals
  • Low / No Sodium
  • Private Dining Room

Health & wellness

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care
  • High Acuity Care

Services & convenience

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • English
  • Uncovered Parking
  • Resident Parking Available
  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Activities & engagement

  • Catholic Services
  • Art Classes
  • Gardening Club
  • Intergenerational Programs
  • Yoga / Chair Yoga
  • Day Trips and Outings
  • Protestant Services
  • Birthday Parties
  • Educational Speakers / Life Long Learning
  • Wii Bowling
  • Holiday Parties
  • Stretching Classes
  • Happy Hour
  • Activities Off-site
  • Trivia Games
  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Community Service Programs
  • Activities On-site
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Christian Services
  • Pet-focused Programs

Outdoor spaces

  • Computer or Media Center
  • TV Lounge
  • Barber Shop
  • Library
  • Central Fireplace
  • Main Street Shops
  • Outside Patio
  • Outdoor Common Areas
  • Private Bath
  • Beauty Salon
  • Meeting Room
  • Piano or Organ
  • Movie or Theater Room
  • Arts and Crafts Center
  • Raised Garden Beds
  • Indoor Common Areas
  • Butterfly garden / Hummingbird garden

Apartment & room features

  • Wi-Fi/high-speed internet
  • Garden View
  • Air Conditioned
  • Cable or Satellite TV
  • Ground Floor Units
  • Kitchenette
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked September 5, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Heritage House of Portage – Portage, WI | Find With Care