Heritage Manor of Lockport

Smooth transition

My sister in law was only there for about a month but I can honestly rate them all 5. It was like walking into my grandmother's house, so warm and inviting and [name removed], the administrator was so easy to work with and very kind and considerate . They work very hard to make the new residents feel like part of the "family". Everyone knew my sister in law's name right away.

Review for Heritage Manor of Lockport

I would recommend it. But it's private pay and mom can't stay. It's very nice.

10 out of 10

We love Heritage Manor. My husband is there and he is very comfortable and happy. The staff is professional and call me or our son with the slightest of concerns. They are friendly and very welcoming! Rating a 10 out of 10! We would absolutely recommend this community to other families!

A great place!

My husband and I love Heritage. The employees are professional and caring. The food is excellent and has a nice variety. The facility is clean and smells good. All of my husband’s needs are taken care of by positive people.

The right place for us

We're very happy with this facility. Everyone is just shockingly nice here. The staff is doing a fantastic job. Communication with the family is through the roof, it's absolutely great. They share everything, down to emails about activities, etc. Housekeeping seems to be daily and they do a great job. My Mom needs a lot of assistance and they're in her room helping her every single day. Mom seems to like the food and the dining area is very nice. The dining staff are also very nice. One thing that sticks out to me …

Our family had an in person tour and they people were very nice and answered all of our questions, but for twice the amount of money our loved one would of had to share a bedroom with another residents and we just did not want that.