August 10, 2026 at 9:00 AM PDT
1 change detected in this data refresh
Operator information updated
Operator changed from not published to Heritage Senior Living.
Community profile
6234 Maywood Avenue, Middleton, WI
★ 3.079 reviewsRead reviews
About the community
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August 10, 2026 at 9:00 AM PDT
Operator changed from not published to Heritage Senior Living.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalMy elderly parents moved into Heritage Assisted Living in Middleton a few months ago. I don’t normally write negative reviews, preferring to give feedback privately but in this case I feel obligated to share their extremely negative experience. The place is poorly run with indifferent staff. Food is bad. There were billing discrepancies as well. We have chosen to move them to a different facility because they did not feel safe. We have reported some of the problems my parents encountered to higher authorities. Bewa…
★★★★★
CriticalIf someone going in to assisted living needs anything out of the ordinary because of a disability, such as a bidet, schedule requirements, etc, make sure you ask questions. Some is related to differences between assisted living which we can deal with independent living which we can deal with, but some is the facility rules. Make sure food sensitivity issues can be addressed as well. We were told they could be then, in the end, cannot be.
★★★★★
PositiveMy mom lives in the enhanced assisted care unit. The staff is very jovial and fun, but sometimes they joke around a little too loudly amongst themselves. for the most part they do a great job. Mom is on a pescatarian diet and we've been unhappy with the alternative choices other than meat. Meat or fish is served at every meal, but if she doesn't want the meat, she has substitutions of only chef salad, grilled cheese sandwich or a tuna fish sandwich. I wish they could be a little more creative in there non-meat entr…
★★★★★
PositiveIt is a good place. The high staff turnover is a concern, but overall, it is a safe and decent place to live
★★★★★
CriticalI moved my dad from that facility to one in [facility removed]where I live, almost 2 years ago, because my dad did not like it. The rooms were too small and the entire locked unit was too small. It was really noisy and dirty. I would not recommend that facility for anyone.
★★★★★
CriticalHoping to move mother into dementia unit when she needed extra help. But they could not take her because of compliance issues. She lived in assisted living for several years and we were told moving her to dementia unit would not be issue. After learning about compliance issues I would not have kept her there anyway. Very disappointing. False advertising / unethical marketing practices if you ask me.
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Coverage last checked August 10, 2026.