Community profile

Hermitage Three Chopt

10601 Barbara Lane, Richmond, VA

Memory CareContinuing Care Retirement Communities

★ 3.56 reviewsRead reviews

About the community

About Hermitage Three Chopt

The journey through dementia can be unbelievably difficult, but at Spring Arbor Cottage of Richmond, highly trained caregivers have unparalleled compassion and are dedicated to making each residents’ stay as seamless and joyful as possible. As a memory care expansion to Spring Arbor of Richmond, their Cottage Care program is built around the belief that everyone, no matter their abilities, has the right to a…

Family and resident feedback

3.5 out of 5 from 6 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Our families experience

We had a wonderful experience however with her new care location, Spring Arbor Cottage of Richmond. Overall we gave a 4 they went through TWO management transitions while Mom was there. 5 for care, possibly minus one for that uncertainty; especially given our experience with [community name removed]. Her condition improved considerably when her medication was adjusted after moving to [community name removed]. Their staff was well-trained and caring. They did not attempt to force Mom into activities she wasn't inter…

Verified ReviewFamily/friendMemory Care

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Cleanliness: 4.0 / 5
Friendliness: 4.0 / 5
Value for Cost: 4.0 / 5
Care Services: 5.0 / 5
Activities: 4.0 / 5
Staff: 4.0 / 5
Meals & Dining: 4.0 / 5

★★★★★

Positive

Worst time of our life was made easier.

Nice people and nice place.I would recommend it. The people from top to bottom were very nice to our dad during a very tough time for our mother.

Verified ReviewFamily/friendMemory Care

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Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 5.0 / 5
Care Services: 5.0 / 5
Activities: 5.0 / 5
Staff: 5.0 / 5
Meals & Dining: 5.0 / 5

★★★★★

Positive

phenomenal staff

The facility was nice and well taken care of, which was very important to us. It smelled very clean - some other facilities smelled like urine. I would say my moms bathroom counter needed updating some Formica coming off that's why I didn't rate it a 5 but it was clean. I can't say enough about the staff. My mom was level 4 care so she needed with help eating and all other life functions. Someone sat and fed her everyday. She seemed to be thriving and seemed happy. I wish she could have participated in the fun thin…

Verified ReviewFamily/friendMemory Care

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Cleanliness: 4.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 4.0 / 5
Care Services: 5.0 / 5
Activities: 4.0 / 5
Staff: 5.0 / 5
Meals & Dining: 5.0 / 5

★★★★★

Positive

My Review

My mom was pretty advanced in Alzheimer's but she did participate in exercise and music days. They seemed to have a great activities program. The staff and all people involved were very helpful and made it a nice experience in the time mom was there.

Verified ReviewFamily/friendMemory Care

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Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 5.0 / 5
Care Services: 5.0 / 5
Activities: 5.0 / 5
Staff: 5.0 / 5
Meals & Dining: 5.0 / 5

★★★★★

Critical

Beautiful Place, Lack of Communication

I would say overall it was a great place. The community was beautiful. There was a lack of communication, which was concerning to me. I would call and the phone would ring to all three buildings, and it wasn't seamless to reach who you need to reach.

Verified ReviewFamily/friendMemory Care

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Cleanliness: 5.0 / 5
Friendliness: 4.0 / 5
Value for Cost: 4.0 / 5
Care Services: 3.0 / 5
Activities: 5.0 / 5

★★★★★

Positive

Great place for memory care only patients!

Spring Arbor Cottage - Memory Care on 10601 Barbara Lane, Richmond, VA 23233 We have found that is facility is wonderful. The facility is just for Memory Care patients and is set up in three different cottages. It resembles a small village. The staff are wonderful and so helpful. They really care about all of the patients. There is so much for them to do here. We are so thankful for this secure environment. It is a great place for anyone who has a memory care problem.

Verified ReviewFamily/friendMemory Care

See category ratings

Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 5.0 / 5
Care Services: 5.0 / 5
Activities: 5.0 / 5

Verified overview

What we know from public sources

Care options: Memory Care, Continuing Care Retirement Communities
Operator: Not yet resolved
Public price status: Not publicly found
Last source check: August 15, 2026

Classification and identity evidence

Why this community appears in these categories

Continuing Care Retirement Communities

Listed in the Virginia State Corporation Commission Bureau of Insurance CCRC registry with a current disclosure statement. The registry supports the CCRC classification but does not prove current availability or publish a current price. The campus address was reviewed from the official disclosure and frozen in a versioned snapshot captured 2026-08-15.

Authoritative classification evidence · observed August 15, 2026

CCRC PROVIDER: Pinnacle Living - Cedarfield & Hermitage · Virginia State Corporation Commission · official source ↗

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

Meals Provided
No Sugar
Restaurant Style Dining
Guest Meals
Special Dining Programs
Low / No Sodium
Vegetarian
Room Service
Café or Bistro

Health & wellness

Non-Ambulatory Care
Staffing & Ancillary Services
Medication Management
Memory Care
Incontinence Care
Diabetic Care
High Acuity Care

Services & convenience

Housekeeping
Beautician
Laundry Service / Drycleaning
English
Complimentary Transportation
Property Convenient to Public Transit
Transportation at Cost

Activities & engagement

Trivia Games
Bible Study Group
Yoga / Chair Yoga
Devotional Activities On-Site
Karaoke
Day Trips and Outings
Cooking Classes
Montessori Programs
Pet-focused Programs
Live Dance or Theater Performances
Art Classes
Activities Off-site
Intergenerational Programs
Visiting Chaplain or Priest
Activities On-site
Christian Services
Reminiscence Programs
Walking Club
Holiday Parties
Happy Hour
Dances
Birthday Parties
Live Well Programs
Sensory-based Programs
Stretching Classes
BBQs or Picnics
Gardening Club
Brain fitness / Dakim
Live Musical Performances
Men's Club
Cooking Club

Outdoor spaces

Indoor Common Areas
Beauty Salon
Main Street Shops
Outdoor Common Areas
Piano or Organ
Arts and Crafts Center
Raised Garden Beds
Outside Patio
Barber Shop
Central Fireplace

Apartment & room features

Ground Floor Units
Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Air Conditioned
Garden View
Cable or Satellite TV
Handicap Accessible
Wi-Fi/high-speed internet

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 15, 2026.

Questions to confirm with the community

Additional care fees: Not publicly disclosed
Move-in fee: Not publicly disclosed
Exact unit availability: Confirmation required

Hermitage Three Chopt

About Hermitage Three Chopt

3.5 out of 5 from 6 reviews

Our families experience

Worst time of our life was made easier.

phenomenal staff

My Review

Beautiful Place, Lack of Communication

Great place for memory care only patients!

What we know from public sources

Why this community appears in these categories

Continuing Care Retirement Communities

Amenities and services

Meals & dining

Health & wellness

Services & convenience

Activities & engagement

Outdoor spaces

Apartment & room features

Inspection and quality records

Questions to confirm with the community

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Cedarfield

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WESTMINSTER-CANTERBURY OF RICHMOND

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