Community profile

Horton Plaza

1122 Spring St, Medford, OR

Assisted LivingIndependent LivingMemory Care

4.05 reviewsvia A Place for Mom

About the community

About Horton Plaza

Horton Plaza in Medford, OR is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

4.0 out of 5 from 5 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Positive

Exceptional Assisted Living Facility

My father moved here in[date removed] at the age of 99 years old. The skilled Personal Care staff is caring, friendly, efficient, a dynamic team. The residents are very friendly and supportive reflecting how well Horton Plaza is managed. Staff and residents welcomed my father into his new home, which made my dad feel important and made the transition easy. The facility customized activities for my dad-exercises, gym workouts, scenic drives, outings that he could participate in. The dining room is open 11.5 hours wi

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
Lisa FJanuary 20, 2026

★★★★★

Positive

Could not be happier

My mom is absolutely thriving at Horton Plaza and is as happy as she could ever be. The facility is very clean, the staff are wonderful, and the meals and activities provided are excellent. The first day that she was here she had residents knocking on her door all day introducing themselves. The maintenance staff are great, she had a lot of furniture delivered from wayfair and they helped her put it all together and hang the pictures on her wall. They have an assisted living wing as well and I am sure that they get

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
JanetApril 4, 2022

★★★★★

Critical

Please do not put your loved one in this facility.

My husband and I have a friend that is more like our father who has lived there since July 2019. We are his POA and his health care reps. They are refusing to let us in (even after COVID lock down is over) because I swore and my husband wrote a negative review. Within an hour of writing the review we got a call saying he would not be allowed in either. The manager's actions are retaliatory and she has shown she does not care about our friend's care as before kicking me out I was in the process of hiring care givers

See category ratings
Cleanliness
4.0 / 5
Friendliness
2.5 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
4.0 / 5
Ulam AlumMarch 31, 2020

★★★★★

Positive

Happier, Healthier and Fun

The friendliness of the staff and residents is overwhelming at Horton Plaza, they always go the extra mile to make your life happier, healthier and Fun!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Response from the community

Thank you so much! We enjoy making Horton Plaza a great place to call home for our residents.

July 25, 2016
char ormondeJuly 22, 2016

★★★★

Critical

Horrible Place

I am a trustee and poa to a wonderful 92 year old lady. She was at Horton Plaza for a few years in the assisted living side. Had to finally move her due to the fact that they were charging her for services they were not giving. The head of personal care also gave her the wrong medication. If it hadn't been for the private caregiver i hired, she would have taken it. Her response was "no big deal, it wouldn't hurt her". There were also numerous things that disappeared from her room, and the staff told me that she was

See category ratings
Cleanliness
2.5 / 5
Friendliness
0.5 / 5
Value for Cost
0.5 / 5
Care Services
0.5 / 5
Activities
0.5 / 5
Melody WhiteJuly 1, 2014

Verified overview

What we know from public sources

Care options
Assisted Living, Independent Living, Memory Care
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
August 3, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided

Health & wellness

  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Activities & engagement

  • Activities On-site
  • Devotional Activities Offsite

Outdoor spaces

  • Indoor Common Areas

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 3, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required