Ivy Park at Lake Merritt

Review for Ivy Park at Lake Merritt

A very nice place. Have not spent a lot of time there. Staff very friendly and helpful . Lots of activities available tho don’t think my sister takes part in many . Spoke to a woman whose mother is there. Said she looked at places throughout Bay Area and this was the best. She also said she felt memory care only facility was superior to tiered

Response from the community

Hello, We appreciate you taking the time to share your experience. It is wonderful to hear that you have found our team to be welcoming and that your sister is part of a community where she has opportunities to stay engaged. We are grateful for your thoughtful feedback and the trust your family has placed in us.

June 26, 2026

Ivy Park at Lake Merritt

Staff are always willing to talk to family members and be helpful!

Response from the community

Thank you, Carol, for your kind words. We’re so glad to hear that our team has been approachable and helpful when connecting with you. Staying available and supportive to families is an important part of what we do, and we appreciate you taking the time to share your experience.

April 24, 2026

Clean & Friendly

The facility itself is beautiful and has a lovely garden that residents can easily access. Would recommend, but with caveat that the activities need improvement. There is 1 person that does it all. On his days off, they watch tv

Definitely recommended

I would definitely recommend Lakeside Park. The staff were amazing and really paid attention to what my loved one's needs were and created activities specifically to his needs. They were all so friendly and even texted me recently to see how he is doing. My loved one had alcohol onset dementia, which unlike other dementia, can get better. His did, with the help of the staff.

Good fit for my mothers needs

The friendliness of the staff and responsiveness are the things that the staff does best at. The administration has been very flexible and caring as well. To their credit, they are adding more staff. The learning curve is steep which results in communication breakdowns and individualized care needs fall through the cracks. Issues are quickly remedied once brought to their attention. The quality of care will improve once they are fully staffed. They just hired a new activity director so should see some improvements …

Response from the community

Thank you for taking the time to leave us a review. We are honored to have your mother with us and appreciate your feedback. We do apologize for any inconveniences you may have experienced, but rest assured knowing that we are committed to providing an excellent experience to all of our residents. Please let us know if you or your mother need assistance with anything in the future. Thanks again!

August 22, 2023

doing a wonderful thing here

Lakeside Park is really good. I am really happy with the facility. I have no complaints. The experience has been really well. They are doing a wonderful thing here. I am very pleased with everything.