★★★★★
PositiveOverall would recommend.
They are all willing to help with anything but you must ask. Choice of room sizes are good. Uncertain of amenities.
Community profile
Kauhale Heritage Woods
3440 Hillcrest Rd, Mobile, AL
Assisted LivingMemory CareIndependent Living
★ 4.238 reviewsRead reviews
About the community
About Kauhale Heritage Woods
Family and resident feedback
4.2 out of 5 from 38 reviews
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalOur experience sounds good. Service varied with shift, management changes, and personnel. Has room to..
Comments- very challenging front desk experience. Not friendly. Key staff are non responsive generally when any inquiries made. Generally, most care givers were pleasant. The experience for memory care follows the same mundane schedule each day. For memory care assisted living, my mother had very little direct oversight. She had fallen probably a half dozen to a dozen times. The last got her expelled. Not a pleasant journey. My mid grades are because I estimate they provide a median care service. Our experience so…
★★★★★
PositiveReview for Proveer at Heritage Woods
Like anywhere else. Some staff members are great and some are fair . [name removed]was excellent to work with. It was a good experience.
★★★★★
PositiveStaff
The staff is always caring, polite, and willing to help. They interact as though the residents are their own family.
★★★★★
PositiveReview for Proveer at Heritage Woods
I would recommend them. I think they are understaffed right now that is causing some issues but I also think they are doing their best.
★★★★★
CriticalReview for Proveer at Heritage Woods
I would recommend the facility to others especially for members care. It has a small number of residents. It's a nice small place that is going through the process of new owner, staff and renovations. Place is very clean, one staff could use an attitude check, the meals are not up to par in my opinion for memory care; too many cold sandwiches.
Verified overview
What we know from public sources
- Care options
- Assisted Living, Independent Living, Memory Care
- Operator
- Kauhale Health
- Public price status
- Not publicly found
- Last source check
- August 2, 2026
Source-published features
Amenities and services
Grouped so you can scan what affects day-to-day life before opening an operator page.
Meals & dining
- Guest Meals
- Low / No Sodium
- Kosher
- Vegetarian
- Private Dining Room
- Vegan
- Gluten-free
- Room Service
- Meals Provided
- Anytime Dining
- No Sugar
Health & wellness
- Memory Care
- Staffing & Ancillary Services
- Diabetic Care
- Incontinence Care
- Medication Management
- Non-Ambulatory Care
Services & convenience
- Uncovered Parking
- Complimentary Transportation
- Property Convenient to Public Transit
- Resident Parking Available
- Cats Allowed
- Dogs Allowed
- Laundry Service / Drycleaning
- Housekeeping
- Beautician
- Spanish
- American Sign Language
- English
Activities & engagement
- Birthday Parties
- BBQs or Picnics
- Stretching Classes
- Trivia Games
- Yoga / Chair Yoga
- Bible Study Group
- Book Club
- Devotional Activities On-Site
- Wii Bowling
- Cooking Classes
- Day Trips and Outings
- Art Classes
- Activities Off-site
- Activities On-site
- Walking Club
- Holiday Parties
- Devotional Activities Offsite
- Happy Hour
Outdoor spaces
- Indoor Common Areas
- Meeting Room
- Beauty Salon
- TV Lounge
- Outdoor Common Areas
- Butterfly garden / Hummingbird garden
- Outside Patio
- Private Bath
- Barber Shop
- Central Fireplace
- Arts and Crafts Center
- Raised Garden Beds
- Ballroom
Apartment & room features
- Garden View
- Air Conditioned
- Cable or Satellite TV
- Handicap Accessible
- Wi-Fi/high-speed internet
- Kitchenette
- Respite or Short Term Stays Offered
- Ground Floor Units
- Wheelchair Accessible Showers
Official oversight
Inspection and quality records
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 2, 2026.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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