Kokoro Assisted Living

The staff are friendly. The studios we saw were ok. Some are brighter depending which direction it faces. It is noisier and darker if your room faces Bush street. The hallway is a little dark. The rooms are good size and clean with AC unit. I feel the menu has too much carbs and not suitable for people with diabetes. Unfortunately it seems the case in many assisted living places. I hope the food is at least low sodium but we didn't try to food.

We toured Kokoro Assisted Living and will be moving our mom there. The studio apartment is ok size with functional bathroom. Hallway is on the dark side but the room has good lighting. Menu is more carbs than we would like for mom. There are not as many choices to pick from either. I am finding many assisted living do not have low carb, low sodium or with food for diabetes unfortunately. I can't really say too much until mom moves in and lives there. I understand there is no perfect place...and even if we can affor…

Review for Kokoro Assisted Living

The staff were welcoming. My friend is happy there right now. I would recommend them to others who are searching for a place for their loved one.

Not nearly as good as it could be

The website says "around the clock staffing and security." That would be good if it were true but the fact is that there were two breakins in a period of two years and one resident got assaulted. Plus they are often short staffing and there is no management of the staff. We pray that nothing happens to our loved one at night. The staff are hard to reach and sometimes not even awake. The management has no idea or don't seem to care. It is sad. News about Kokoro that we should know about often does not get reported…

Leadership issues

We have a family member here but a lot of our free time lately is spent looking for another place. We are just not getting the care or basic services we signed up for. There are a lot of issues that we have hoped would get sorted out but they have not and we feel like we have given this place a lot of chances. We don't trust some of the staff there. Some of them are excellent and really caring but others just don't show up or do a shabby job. The executive director can put on a good face but is unresponsive to ou…

Our experience

I have a family member here and we’re always worried about their care. The place seems short-staffed all the time whether it’s day or night. We are really not convinced that much thought or oversight is given to the staffing ratios or the care of the residents. Even if the bare minimum number of staff are showing up for work, how can they possibly be doing their jobs if they are sleeping through their shifts, or lounging around in residents rooms (unbeknownst to the residents who have dementia) or showing up with …