★★★★★
CriticalTerrible first impression
First, I must say that I run two businesses. I was looking forward to stopping by and checking out the facility. My mother is currently at an absolutely beautiful facility with EXCEPTIONAL staff, but we wanted her to be closer to our home. Upon arriving, I was greeted by two young small children standing at the desk. I had to speak up to ask for some help from an “adult.” I then had to ask if there’s anybody that could answer some basic questions. It seemed like a bother to the young person who came out to help me.…
Response from the communityWe are sorry to hear that you did not have a positive experience at The Lexington. We would like to opportunity to hear your concerns and rectify the situation to the best of our ability. Please reach to our corporate line for assistance.
December 20, 2024
