Community profile

MERCY RETIREMENT & CARE CENTER

3431 Foothill Blvd., Oakland, CA

Assisted LivingMemory CareIndependent LivingSkilled NursingContinuing Care Retirement Communities

4.616 reviewsRead reviews

About the community

About MERCY RETIREMENT & CARE CENTER

Mercy Retirement and Care Center is an assisted living community located in Oakland, California, in Alameda County and home to over 413,000 people. Oakland is a wonderful city with lots of businesses, shopping, sporting events, restaurants and stores. Residents will enjoy Bay area views, shopping with friends and family members, going on group outings, or relaxing in our comfortable community. Mercy Retirement and…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$5,720/month

Care fees not included

Checked August 2, 2026
Schedule a visit →

1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$7,900/month

Care fees not included

Checked August 2, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$9,200/month

Care fees not included

Checked August 2, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$5,720 observed · tracking future changes
$5,720Aug 2, 2026

One source-published starting price observed so far. No price change has been observed yet.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. August 18, 2026 at 11:03 PM PDT

    2 changes detected in this data refresh

    Inspection coverage updated

    Inspection coverage changed from NOT_COVERED to COVERED.

    Inspection record added

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services
  2. September 15, 2026 at 2:45 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services

Family and resident feedback

4.6 out of 5 from 16 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Our families experience

We love Mercy! It's a great fit for [name removed]! The staff is loving and caring. There are multiple activities each day. The food is very good to excellent cleanliness is very good for our knees. The part of the room apartment sizes is fine for now.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousJuly 23, 2026

★★★★★

Positive

Excellent Experience

The staff that works there are very knowledgeable about what you need for loved ones with dementia. They are attentive, caring and very much there for their resident. The facility is extremely clean, well kept. The rooms are the largest I saw. I toured 7 other facilities, and this was not in my list. I went at the last minute, and was extremely glad I did. The neighborhood isn't much, but what's important is the people on the inside. I would absolutely recommend this facility for families making the extremely hard

Colleen AApril 22, 2026

★★★★★

Positive

our family's experience

Helpful and caring staff across the board. Attached and associated SNF with good coordination with assisted living facility

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
Philip DOctober 8, 2025

★★★★★

Positive

Families experience

One of the reasons we selected Mercy was for its spiritual/faith program which includes daily mass. Perfect setting for my aunt. Based on the experience we have had so far, we would recommend this community to other families who may need a place for their loved ones

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousAugust 15, 2024

★★★★★

Positive

Mercy Care: Thriving

My aunt has thrived at Mercy Retirement and Care Center - this has been an excellent community for her. As a family member ongoing communication with me by staff is consistent. Thank you for putting me in touch with Mercy.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
LeslieOctober 17, 2023

★★★★

Critical

My husband and I toured here when we were trying to find a place to live and we thought maybe we’d like it but when we went to take a tour, it seemed like the people that were there needed more help than what we did. However, from what we saw, they were keeping everything very clean. They have several levels of care available depending on what you need. They showed us around the whole place and showed us the areas where people needed the most care and then we went to the area where people needed the less care and t

See category ratings
Cleanliness
3.5 / 5
Friendliness
3.5 / 5
Value for Cost
3.5 / 5
AnonymousNovember 20, 2017

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living, Skilled Nursing, Continuing Care Retirement Communities
Public price status
Published starting price available
Last source check
September 15, 2026

Campus care settings

Assisted living

MERCY RETIREMENT & CARE CENTER

160 licensed beds · License 15600255

Skilled nursing

MERCY RETIREMENT & CARE CENTER

59 CMS-certified beds · CMS CCN 555189

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 15, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 19, 2026

Continuing Care Retirement Communities

Official CDSS continuing-care facility classification joined by facility license number to the current licensed RCFE layer.

Authoritative classification evidence · observed August 15, 2026
  • CMS CCN: 555189 · Centers for Medicare & Medicaid Services · official source ↗
  • CCRC PROVIDER: MERCY RET & CARE CTR AND ELDER CARE ALLIANCE · California Department of Social Services · official source ↗
  • LICENSEE: MERCY RET & CARE CTR AND ELDER CARE ALLIANCE · California Department of Social Services · official source ↗
  • STATE FACILITY LICENSE: 15600255 · California Department of Social Services · official source ↗

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Café or Bistro
  • Restaurant Style Dining
  • Gluten-free
  • Pureed Meals
  • Vegan
  • Low / No Sodium
  • International Cuisine
  • Vegetarian
  • Anytime Dining
  • Guest Meals
  • Special Dining Programs
  • Room Service
  • Meals Provided
  • Professional Chef

Health & wellness

  • Non-Ambulatory Care
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Staffing & Ancillary Services
  • High Acuity Care
  • Diabetic Care

Services & convenience

  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Covered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed
  • Pet Care Available
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Romanian
  • English
  • Spanish
  • Filipino

Activities & engagement

  • Reminiscence Programs
  • Activities Off-site
  • Intergenerational Programs
  • Devotional Activities Offsite
  • Walking Club
  • Other Religious Services
  • Jewish Services
  • Bridge Club
  • Buddhist Services
  • Holiday Parties
  • Yoga / Chair Yoga
  • Book Club
  • Devotional Activities On-Site
  • Karaoke
  • Montessori Programs
  • Adventist Services
  • Current Events Club
  • Art Classes
  • Day Trips and Outings
  • Educational Speakers / Life Long Learning
  • Men's Club
  • Cooking Club
  • Cards / Pinochle Club
  • Birthday Parties
  • Stretching Classes
  • BBQs or Picnics
  • Qi Gong
  • Activities On-site
  • Christian Services
  • Mormon/LDS Services
  • Wine Tasting
  • Happy Hour
  • Dances
  • Catholic Services
  • Wii Bowling
  • Bible Study Group
  • Quilting or Sewing Club
  • Pet-focused Programs
  • Choir / Singing Club
  • Islamic Services
  • Cooking Classes
  • Gardening Club
  • Protestant Services
  • Live Musical Performances
  • Trivia Games
  • Tai Chi
  • Brain fitness / Dakim
  • Visiting Rabbi
  • Forever Fit
  • Community Service Programs
  • Community Service Organizations
  • Live Well Programs
  • Resident Band or Musicians
  • Sensory-based Programs
  • Visiting Chaplain or Priest

Outdoor spaces

  • Outdoor Common Areas
  • TV Lounge
  • Meeting Room
  • Indoor Common Areas
  • Beauty Salon
  • Outside Patio
  • Library
  • Barber Shop
  • Private Bath
  • Computer or Media Center
  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center
  • Fitness Center
  • Ballroom
  • Piano or Organ
  • Game Room

Apartment & room features

  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Kitchenette

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Medi-Cal long-term nursing facility care

Payer: Medi-Cal · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog · source dated August 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog · source dated August 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services4/5 overall CMS rating · 4/5 health inspection · 3/5 staffing · 9 recent-cycle deficienciesView the official record ↗

Coverage last checked September 15, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
MERCY RETIREMENT & CARE CENTER – Oakland, CA | Find With Care