★★★★★
PositiveReview for Montage Mason
We have been very pleased with Montage Mason! Staff has been incredibly helpful and friendly and mom is well taken care of. Rating would be a 5!
Community profile
5373 Merten Dr, Mason, OH
★ 4.528 reviewsvia A Place for Mom ↗
About the community
Care That's Always There Montage Mason residents and residents' families receive valuable peace of mind knowing that professional service staff are available 24 hours a day to ensure real-time status updates, should your loved one need immediate help. Montage Mason is composed of 68 assisted living units and 33 memory care units. Our residents will enjoy several common areas including a bar, bistro and grand parlor. Mason residents will also benefit from the most innovative healthcare programs in senior living. Each day can be a new adventure for residents of Montage Mason. From chef-prepared meals with friends in our elegant dining room to games in the living rooms, our community is for you to explore! Outside our Ohio retirement community you will find beautifully landscaped outdoor spaces for a walk with friends and loved ones.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
PositiveWe have been very pleased with Montage Mason! Staff has been incredibly helpful and friendly and mom is well taken care of. Rating would be a 5!
★★★★★
PositiveThe facility is very attractive and elevators are centrally located to make it easy to navigate. Nursing staff communicates well when an issue arises, and aides are kind to residents. The activities director is great and plans fun outings and activities at the facility. Montage has had recent change in executive director, sales director and nursing supervisor. Nurses and aides seem to have low turnover, which is a positive.
★★★★★
PositiveI would rate them a 5 on all. We had a good experience. We also were highly engaged and involved. Yes, we would recommend the community to other families based on the experience so far.
★★★★★
PositiveWe have been very pleased with a few hiccups , reason for 4 stars and not 5. No place is perfect , we have had some issues with getting his meds on time . I have gotten great response when I spoke with them and they have been good about meeting our needs. Seems like they are short handed sometimes, I think that is everywhere. Overall it has been a good fit . The facility is clean and very appealing.
★★★★★
PositiveMy mother in law has been at Montage for 2 months, after a fall and a short rehab. So far, we are very pleased. She has settled in and is receiving good care. She has progressed in physical and occupational therapy. She is happy with meals and the variety of activities offered. Communication with staff has been good, for the most part with only one instance of difficulty getting tested for a UTI. Nurses and aides are all very caring. Facility is very clean, but her room is inconsistent with cleaning. Our mother is …
★★★★★
PositiveStaff know the residents and are receptive to questions and feedback. Acitivity director is great with the residents as well. Staff are caring. Responsive and helpful. Has been a positive experience
Verified overview
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