Community profile

NEW HAVEN MEMORY CARE OF TOMBALL LLC

609 South Pine St, Tomball, TX

Assisted LivingMemory CareIndependent LivingBoard & Care Homes

4.052 reviewsRead reviews

About the community

About NEW HAVEN MEMORY CARE OF TOMBALL LLC

At New Haven our residents are at the center of everything we do, and you’ll see that the moment you step through the front door of a New Haven community. Our thoughtfully designed community provides a home-like environment that creates a sense of connection. New Haven Tomball is the premier choice for luxury senior living. Many of your daily wants and needs are built right into the spacious floorplans. •Home-like…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$4,400/month

Care fees not included

Checked August 3, 2026
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Studio

Memory Care · 0 bedroom

Published starting price

$5,700/month

Care fees not included

Checked August 3, 2026
Schedule a visit →

Semi-Private

Memory Care

Published starting price

$5,500/month

Care fees not included

Checked August 3, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$4,400 observed · tracking future changes
$4,400Aug 3, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.0 out of 5 from 52 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

New Haven

1 is a 5 So easy of an experience and everyone so helpful and kind. 2 is a 4. We love the facility I just wish it had been cleaner when we moved them in. The floors and window cells were not clean. But I'm a clean freak. 3 is a 5. Everyone has been above and beyond kind and helpful. 4 is a 5. Everyone again is so caring 5 is a 5. Staff is so friendly and helpful 6 is a 5. They love allllll the food. 7 is a 5. They love how busy they are 8 is a 5. Very reasonable especially because we have 2 parents there. S

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousJune 2, 2026

★★★★

Critical

Beware of financial dealings!

We were suppose to receive a prorated refund for 9 days[Amount Removed], after my brothers death. They keep an additional 2 weeks even after room is cleared. We can't get [Names Removed] or corporate to return calls or emails, although we were promised refund end of April credited to account. Be distrustful of financial dealings!

See category ratings
Staff
1.0 / 5
DonnaJune 1, 2026

★★★★

Positive

Our families experience

What we like the most about New Haven Assisted Living community is that the staff is attentive to the residents. They show love and compassion to them. They celebrate all of the holidays with parties and activities.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousFebruary 3, 2026

★★★★

Positive

A great place to be

My mom is relatively happy there. She is always concerned when the staff changes, which it does often. The food is a mixed bag, either absolutely delicious or inedible (according to her). The activity director is absolutely wonderful. She keeps the residents entertained. We really appreciate the small size, it affords the residents to easily forge relationships with each other and the staff.

AnonymousOctober 16, 2025

★★★★★

Critical

Current Care for Memory Care Residents

Management is not easy to meet with. Manager doesn’t want to be bothered. She even shared she has to much to do between administration and other duties. I witnessed a specific employee being unkind to residents in Memory Care Unit where residents need more assistance. I was even told no color/flowers etc were needed in lawn area as they “don’t recognize anything” anyway. Food that is served to memory care residents is not warm. Times I have been there food is cold. Everyone deserves a warm meal to eat. Many residen

See category ratings
Cleanliness
4.0 / 5
Friendliness
3.0 / 5
Value for Cost
2.0 / 5
Care Services
3.0 / 5
Activities
5.0 / 5
Staff
3.0 / 5
Meals & Dining
2.0 / 5
Sylvia ScottJuly 9, 2025

★★★★★

Positive

Treated like family

Food and cleanliness are a top priority. The age are outstanding and continuously try to better themselves by schooling. My wife is there and is treated like a queen I can't complain about anything at this time.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
DavidFebruary 18, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living, Board & Care Homes
Public price status
Published starting price available
Last source check
September 3, 2026

Campus care settings

Assisted living

NEW HAVEN MEMORY CARE OF TOMBALL LLC

16 licensed beds · License 146239

Classification and identity evidence

Why this community appears in these categories

Board & Care Homes

Current Texas HHSC licensed Assisted Living Facility with 4 through 16 licensed beds. Texas defines 16 or fewer beds as a small facility; capacity is an explicit small-home proxy, while Texas does not certify the marketing label Board & Care. Owner remains a licensee identity. Only an explicitly labeled Management Company is used as operator evidence. The directory does not establish current availability, price, or fee.

Official-source proxy—not an official marketing classification · observed September 3, 2026
  • LICENSEE: NEW HAVEN ASSISTED LIVING OF TOMBALL LLC · Texas Health and Human Services Commission · official source ↗
  • STATE FACILITY LICENSE: 146239 · Texas Health and Human Services Commission · official source ↗

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Room Service
  • Low / No Sodium
  • Guest Meals
  • Special Dining Programs
  • Anytime Dining
  • Private Dining Room
  • Restaurant Style Dining
  • Professional Chef
  • No Sugar
  • Meals Provided

Health & wellness

  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care

Services & convenience

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost
  • Dogs Allowed
  • Weight Limit (lbs)
  • Pet Care Available
  • Cats Allowed
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • English
  • Spanish

Activities & engagement

  • Holiday Parties
  • Other Religious Services
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Intergenerational Programs
  • Live Dance or Theater Performances
  • Art Classes
  • Montessori Programs
  • Day Trips and Outings
  • Devotional Activities On-Site
  • Karaoke
  • Yoga / Chair Yoga
  • Trivia Games
  • Live Musical Performances
  • Brain fitness / Dakim
  • Gardening Club
  • Forever Fit
  • Community Service Programs
  • Light Therapy Programs
  • Sensory-based Programs
  • Happy Hour
  • Dances
  • Catholic Services
  • Activities On-site
  • Pet-focused Programs
  • Cooking Classes
  • Stretching Classes
  • BBQs or Picnics
  • Birthday Parties
  • Devotional Activities Offsite

Outdoor spaces

  • Library
  • Private Bath
  • Barber Shop
  • Outside Patio
  • Beauty Salon
  • Central Fireplace
  • Indoor Atrium
  • Outdoor Common Areas
  • TV Lounge
  • Meeting Room
  • Indoor Common Areas
  • Game Room
  • Piano or Organ
  • Fitness Center
  • Raised Garden Beds
  • Arts and Crafts Center
  • Movie or Theater Room

Apartment & room features

  • Air Conditioned
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Kitchenette

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked September 3, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required