Community profile
16625 1st Ave. S., Normandy Park, WA
★ 3.436 reviewsRead reviews
About the community
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveGeneral comments: staff is personable and usually does a well either the clients. Personal staff communicates well. Some Office staff very hard to get ahold of if you need something or have a question. You usually need to just hunt them down. Activities are good, wish they were more often. Site and rooms always clean. Price is standard for this type of care.
★★★★★
CriticalThe sales people present the place as much better than it is. They even signed my name on a financial agreement. At the time we left there that were charging as much as [community removed]. I have pictures of the filth in my husband's room before we moved him. It was bad. I recommend you stay away from Normandy Park.
★★★★★
PositiveMy mom moved into Normandy Park Senior Living a few months back and it has been the greatest gift for her! She is involved in all the activities and looks forward to all of the outings and experiences that she is making with her new friends. The care staff have just made her feel so empowered and willing to participate in her own health, that is something that she has never done before! The executive director has been a joy to work with she is always available for anything I have needed in this process it was such …
★★★★★
PositiveWe chose Normandy Park for the staff and their friendliness and commitment to the residents. The only reason for the lower ratings is that they seem to be short staffed since my dad entered the home. Everyone works hard, but sometimes communication falls through.
★★★★★
PositiveIt was a good experience overall. They seemed more homey & caring than the other facilities as well as being a bit smaller & less overwhelming for my Dad.They are currently experiencing a lot of turnover, especially with the kitchen staff. I'm sure this is an industry issue, but it has affected the quality of meals they are currently receiving.
★★★★★
PositiveMom was well taken care of. We are very thankful that your people were able to make her last days comfortable. For the most part, everything was clean. I was disappointed to find the brand new sheets I'd ordered for her stuffed into the closet and she was still on the same ones, which were left on the bed after she died and smelled like pee. We were also very disappointed to find that Mom had COVID when we visited the last time (late August), and no one bothered to mention it! Luckily none of the family we visited …
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 20, 2026.
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