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Northpointe and Westpointe Retirement Community community photo 1
Northpointe and Westpointe Retirement Community community photo 1

Community profile

Northpointe and Westpointe Retirement Community

5100 Northpointe Pkwy, Pensacola, FL

Assisted LivingIndependent LivingMemory Care

★ 3.03 reviewsvia A Place for Mom ↗

About the community

About Northpointe and Westpointe Retirement Community

Northpointe and Westpointe Retirement Community provides its residents with the peace of mind knowing that their rent will not increase. They will enjoy the respect and dignity of being cared for by our long-time employees. Four of our employees have been working for us for over 20 years, and 15 employees have been working with us for over 10 years. Schedule a tour with us today!

Family and resident feedback

3.0 out of 5 from 3 reviews

Read all on A Place for Mom ↗

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Positive

Northpointe and Westpointe Retirement Community

Nothing in particular. They were helpful getting the move coordinated. Yes, we would recommend the community to other families based on the experience.

Verified ReviewFamily/friendAssisted Living
See category ratings
Cleanliness
3.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousJune 25, 2025

★★★★★

Critical

Oppressive environment by management, smells bad, cheap food

WestPointe employs some loving people but owners and April, the rx boss, are abusive, and Mom’s room was so stinky. The carpet was likely peed on, but not changed before mom went in. Sooo smelly. Some staff is good, but the owner is not. The food is cheap and not healthy. My mom was not impressed with the activities. It is [fee removed] less than any other but the oppressive environment, smelly, residents scared to talk/fellowship and talk of bullying/gaslighting by management.

Verified ReviewFamily/friendAssisted Living
See category ratings
Cleanliness
2.0 / 5
Friendliness
2.0 / 5
Value for Cost
3.0 / 5
Care Services
2.0 / 5
Activities
2.0 / 5
Staff
2.0 / 5
Meals & Dining
2.0 / 5
AnonymousOctober 23, 2024

★★★★★

Critical

Awful at Best

I lived there for roughly 6 months and the place is well awful, it's more of a mental health institution then retirement community. It's run down, the roof leaks, one woman had her ceiling collapse on her, the food is poor, they claim to have swimming pool and they do at there sister community West pointe, but it has no water in it. They claim to offer snacks, sorry will not happen, trips to places, good luck there, no activity except bingo, no cable or internet unless you get it and pay for it yourself, it's dir…

Resident/clientAssisted Living
See category ratings
Cleanliness
1.0 / 5
Friendliness
2.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
4.0 / 5
Meals & Dining
1.0 / 5
Claude OFebruary 7, 2023

Verified overview

What we know from public sources

Care options
Assisted Living, Independent Living, Memory Care
Operator
Not yet resolved
Public price status
Published starting price available
Last source check
August 2, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided

Health & wellness

  • Incontinence Care
  • Diabetic Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care

Activities & engagement

  • Devotional Activities Offsite
  • Activities On-site

Outdoor spaces

  • Indoor Common Areas

Published by A Place for Mom ↗. Features can change; confirm those that matter before touring.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required

Published floor plans

Compare nearby

Other communities near Pensacola

community exterior

Jacksonville, FL

Camellia at Deerwood

Assisted Living · Memory Care · Independent Living

From $3,115/month

Published price comparison

Nearby starting prices

Augustine Landing$2,595/month

Cypress Village, a CCRC$2,700/month

Northpointe and Westpointe Retirement Community$3,000/month

Camellia at Deerwood$3,115/month

Discovery Village Deerwood Independent Living$3,775/month

Discovery Commons San Pablo$4,065/month

Operator-published starting prices only; care fees and inclusions differ.
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