Novelle by Merrill Gardens

So Thankful for Novelle by Merrill gardens

Staff is top notch. Trained very well, kind and compassionate. Food is healthy and tasty with a wide variety. Facility is beautiful. Rooms are spacious and comfortable. I absolutely LOVE them!

Our tour guide, [name removed], was very nice. He took the time to understand where we were coming from and what we needed, and gave us a complete tour. He was not pushy like some of the other salesman at the places we toured. The facility was top-notch. Bright and inviting, the menu at the restaurant looked outstanding, and there seemed to be lots of happy people with plenty to do.

I was picked up and returned as I had no ride. I was treated first in the dining room where I met some old friends as I lived at another Merrill Gardens at one time, I enjoyed a nice lunch and then was shown 2 different studio apartments, the Theatre and then had a talk with [Name Removed] about prices, received a nice folder and a special cookie to take back with me. All in all it was a good experience and a very lovely residence. My concern is the distance from my son in Campbell.

Response from the community

Hi Juliana, thank you for taking the time to review your experience at Novelle. We are thrilled to hear that you enjoyed reconnecting with old friends and exploring our community. Our team strives to provide exceptional service and we are happy that you felt taken care of on your visit.

May 9, 2026

Wonderful Senior living & Assisted Care

My father moved to Novelle in [Date Removed], and his experience has been nothing short of wonderful. The food is excellent, and the ambience is inviting. The spacious rooms, complete with in-unit washers and dryers, full-size kitchens, and walk-in closets, are simply spectacular. What truly sets Novelle apart, though, is the staff. They are warm, friendly, and genuinely caring. I want to give a special shout-out to [Name removed], the facility director. She is a gracious individual who exhibits a great deal of co…

Response from the community

Hi Michelle, thank you for the glowing feedback! We are thrilled to hear that your father is having a wonderful experience at Novelle. We're also happy to hear that our spacious rooms and amenities are meeting your expectations. Please don't hesitate to reach out if you ever need anything.

April 24, 2026

Wonderful new senior community

My daughter and I watched Novelle being built last year. When we saw the sign that it was open, we decided to take a tour. It is a beautiful facility, the units are spacious and the staff is very friendly and accommodating. My husband recently moved in and appears to be adjusting quite well. I will eventually be moving in myself and have already met new friends there! I know that we made the right decision for the both of us.

Response from the community

Thank you for your kind words, Emily! We are thrilled that you and your family have chosen Novelle as your current home. If there's anything we can do to make your experience better in the early going, please don't hesitate to let us know.

April 24, 2026

Our experience

What we like the most about the community is that it is very clean, good service in the restaurant, and very friendly staff Yes, I would recommend community to other families.

Response from the community

Hi there, thank you for taking the time to leave us this review. Please don't hesitate to reach out if you ever need anything.

February 19, 2026