Community profile

Orchard Pointe at Creek Valley

4320 Creek Valley Boulevard, Carrollton, TX

Assisted LivingMemory CareIndependent Living

4.57 reviewsvia A Place for Mom

About the community

About Orchard Pointe at Creek Valley

We believe you’ll experience something truly unique when you visit Orchard Pointe at Creek Valley. Our approach is a little different, and we call it The Heritage Way, inspired by the Midwestern values that guide our owner and operator, Heritage Communities. Here are some more reasons why we believe we stand out from the rest: We live by our core values: compassion, respect, trust, fun, and always learning. We put relationships first. We care for the mind, body, and soul. We innovate to improve the resident experience. We have the happiest associates, which makes happy residents. We invest in our team and our communities.

Published floor plans

1 Bedroom

Assisted Living · 1 bedroom

$5,195/month

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2 Bedrooms

Assisted Living · 2 bedroom

$6,190/month

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Studio

Memory Care · 0 bedroom

$6,250/month

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Semi-Private

Memory Care

$5,100/month

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1 Bedroom

Independent Living · 1 bedroom

$3,525/month

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2 Bedrooms

Independent Living · 2 bedroom

$4,540/month

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Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

1 Bedroom$3,525 observed · tracking future changes
$3,525Aug 3, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.5 out of 5 from 7 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★

Positive

So far so good

As with any place, we've had our challenges but overall it's been good.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
3.0 / 5
Meals & Dining
5.0 / 5
AnonymousJuly 15, 2026

★★★★

Positive

Orchard Pointe at Creek Valley

What they could improve on would be less turnover of employee, however we like the location, the newness, the good food and the friendly staff. My parents keep to themselves so it is had to really evaluate all the activities that Orchard Pointe offers

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
AnonymousFebruary 2, 2026

★★★★★

Positive

A Place Filled with Compassion and Care

From the very beginning, working with Emily and the entire team at this facility has been nothing short of a blessing. Emily's warmth, professionalism, and genuine heart made a world of difference during what can often be a difficult transition. She took the time to answer every question, ease every concern, and made us feel like family from day one. What truly sets this community apart is the deep level of care and intentionality the staff brings to each and every resident. They aren’t just doing a job - they are

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Alex HSeptember 16, 2025

★★★★★

Positive

i Love it here

I moved here last October and I'm so glad I did. it's my happy place. The people and staff are friendly and helpful. [name removed] is the social director and she has lots of fun things to do. it's nice to always have someone around to talk to.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
marcia sJune 16, 2025

★★★★

Positive

Friendly, responsive staff

There are regular "Town Hall" meetings where staff and residents exchange information, concerns, and opinions about things that are going on in the community. Ideas are shared and the staff is responsive to suggestions. They have a weekly happy hour with live music, drinks and refreshments. The food is really good!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
4.0 / 5
Meals & Dining
5.0 / 5
AnonymousMarch 21, 2025

★★★★

Positive

Would overall recommend

Nice place, good staff, but still working on the consistency of follow through. Waiter/waitress don't seem to have sections in dining room And asking for a work order at front desk and then getting fixed there is a break down communication somewhere I would definitely would recommend It's less than a year old, they are going through growing pains as they add additional staff as they are filling up with new residents.

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.0 / 5
Value for Cost
3.0 / 5
Care Services
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
Greg EMarch 21, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
August 3, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Health & wellness

  • Non-Ambulatory Care
  • Incontinence Care
  • Memory Care
  • Diabetic Care

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 3, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required