Pacifica Hillsborough

The tour was very inclusive. The facility is beautiful. The marketing guide was very knowledgeable. The receptionist was very welcoming.

Response from the community

Novella, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Meridian at Chino.

June 10, 2026

A great choice

The staff has been really amazing - so friendly and they take good care of him. The residents seem very happy. The overall atmosphere is great. We toured several facilities and we chose Meridian because of proximity to our home but also the team is very thorough, professional and friendly. They are actually kind and sincere, not just doing a job. They've taken very good care of my father.

Response from the community

Y, thank you for sharing these kind words with us about our community. It means the world to our team at Meridian at Chino!

June 1, 2026

This place is wonderful!! I hope it’s the future home for my loved one! The staff and the director were amazingly helpful and so kind !!!

Response from the community

Marisa, thank you for sharing these kind words with us about our community. It means the world to our team at Meridian at Chino!

January 31, 2026

Knowledgeable Staff, Informed Decision

[name removed] really helped to dispel some of the misconceptions of assisted living for me including the need to pay for a full caretaker versus an independent living arrangement at a assisted care facility. I didn't know that was a thing. When my aunt started living there, everyone had helped her get settled down and even the cook gave her some insight into her dietary restrictions not being an issue.

Response from the community

Maria, thank you for sharing these kind words with us about our community. It means the world to our team at Meridian at Chino!

January 17, 2026

Review for Meridian at Chino

We had overall a decent experience. The entire industry in my opinion needs to be restructured. Too few staff many times, and the level of competency and caring differs from person to person. It's often that some caregivers are not interested in the residents but just the paycheck. Also, when people leave or pass on,it's obvious they don't care. At Meridian, it was get his stuff out by this day or you'll be held financially responsible. We had trash in bags, all ready to take out, they wouldn't even do that. We …

Response from the community

We follow all staffing regulations set by the state licensing board. Our residents at all care levels and stages are our top priority, and we hope to make sure loved ones feel the same. We wish you peace in this difficult time, and we're happy to clarify any of our policies and procedures regarding move outs. Please email us at corpmarketing@meridianatchino.com

December 8, 2025

Quality care during a difficult time

My mother-in-law received good care at Meridien assisted living and then memory care until her passing. All of the staff were at all times patient, attentive, and pleasant. They provided quality care and support during a long and difficult time. I would recommend them for care for your loved ones.

Response from the community

Thank you Terry for your positive recommendation of Meridian at Chino! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.

November 21, 2025