Parsons House Austin

Review for Parsons House Austin

Rooms are big, clean and lots of room in mine. There are efficient apartments here also. Just one room with everything but one I visited was very nice. Not for me though. Have my own furniture here which is great. It really is my home now! Help getting things done is good I have maid service once a week and it is excellent!! Great women who do this!! Staff is great also. Any problem or worries is taken care of same day when you call! Forgot to mention food. So far it's been good. Since I've been here only one b…

Response from the community

We are privileged to hear your home feels truly yours! We also appreciate you sharing that you are happy with multiple aspects of community life from weekly housekeeping, to meals and music. This is all music to our ears! Thanks for choosing Parsons House Austin! Most Kindly, Parsons House Team

June 22, 2026

A friendly and fun community

The staff are very caring, there are a ton of activities, and the food is great! I would absolutely recommend the community to others!

Response from the community

We're so pleased to hear that you've had such a positive experience with our team members who work hard every day to provide compassionate care. It's wonderful that you're enjoying the variety of activities we offer throughout the community, as we believe staying engaged and active is so important. We're also thrilled that you're satisfied with our food service and dining experience. Your recommendation means everything to our community, and we truly appreciate you taking the time to share your thoughts about your experience with us.

May 18, 2026

Quality care

Everyone we worked with was helpful and friendly. I felt that my husband was in good hands.

Response from the community

Thank you so much for your kind words. We’re grateful you trusted Parsons House Austin with your husband’s care, and we’re glad our team helped you feel confident and supported throughout your experience. Please know you’re always welcome to call or drop by the office to let us know how we may be of assistance.

April 14, 2026

I had the privilege of meeting one of the original Parsons family members upon my arrival to the Parsons home. I was given an overall history of the family owned home and was very impressed. I got a grand tour of the facility and [name removed] was my tour guide. She made me feel at home straight away. I observed her interacting with different residents along our tour, she is noticeably caring, loving and genuine. I would not hesitate to move my loved one into Parsons House Austin.

Response from the community

Thank you so much for taking the time to share your experience with us. We are truly honored that your visit to Parsons House Austin left such a meaningful impression. Our history as a family-owned community is something we hold very close to our hearts, and we’re delighted you enjoyed learning about it firsthand. Even more, we’re grateful you felt welcomed and at home from the moment you arrived. Creating a warm, genuine environment for our residents, families, and guests is at the core of everything we do. Your kind words about the care and compassion you observed from our team mean a great deal to us. It’s wonderful to hear that their genuine interactions and loving approach stood out during your tour—this is exactly the level of care we strive to provide every day. Thank you again for your thoughtful review and for trusting us with such an important decision. We would be honored to care for your loved one and welcome them into our Parsons House family.

February 25, 2026

They sent a girl to drive me to the facility. They invited me to a delicious lunch. We then toured the facility which was very nice with the exception of the studio apartment kitchen which has no oven, only two counter top burners and a microwave. The refrigerator is a small, game-room size. Otherwise, I believe PH is a good place for me and when my medical records from my physician and a TB test next week, I’ll be moving in after those results are received.

Response from the community

Thank you for taking the time to share your visit and first impressions with us. The Studio is a great floor plan and you are correct in that it doesn't have an oven. An overwhelming majority of our residents prefer not to cook and enjoy the social aspect of our dining room. However, if you ever need an oven, we do have one available upon request. Thank you again for placing your trust with us. We truly appreciate your kind words and wish you all the best in your next steps.

February 25, 2026

Dad's respite stay

My father-in-law was very complimentary on his care. He felt he was well cared for. Staff was kind, food was good, and he liked his apartment. He really enjoyed having an outdoor porch to sit on. I was a little disappointed with housekeeping in that the toilet was not cleaned after accidents and it appeared his bedside urinal overflowed at some point. It was in a tub so it didn't go on the floor. He said he emptied it once himself. He is in a wheelchair. I am sure he didn't ask for help with this but I would have …

Response from the community

Thank you so much for sharing your experience. We’re thrilled to hear your father-in-law felt well cared for and enjoyed his apartment, the outdoor porch, and the kindness of our team. Knowing he was comfortable and happy truly means the world to us. We’re very sorry about the housekeeping oversight you mentioned. Cleanliness is a priority, and we appreciate you bringing this to our attention. We’ll make sure to review our process so that situations like this are handled promptly in the future. Your feedback helps us improve, and we’re grateful for that. Thank you again for trusting us with his care. It’s an honor to serve your family, and we hope to welcome you back anytime. If you’d like to share more details or have any concerns, please feel free to reach out to us directly—we’re always here to listen and help. Warmly, Parsons House Team

November 14, 2025