★★★★★
CriticalAdmin could improve
Overall we were pleased by front line staff and the condition of the facility. There was an awful lot of turnover of mid-level administrative staff which was problematic. Information was given to. Is that was either not always correct or not followed through with. My mom's situation did get more complicated as she transitioned onto Hospice and assisted living (from independent living) at the same time. RCS was also doing a survey at the time and staff were preoccupied with that vs residents care. Understandable bu…




