Community profile

STERLING CARE HILLHAVEN

3210 Powder Mill Road, Adelphi, MD

Assisted LivingMemory CareIndependent LivingSkilled Nursing

3.624 reviewsRead reviews

About the community

About STERLING CARE HILLHAVEN

At Sterling Care Hillhaven, our team has one core belief: that everyone deserves a great life. We spend every minute of every day ensuring that each person who walks through our doors truly can enjoy a great life. We invite you to learn more about what makes Sterling Care Hillhaven the area's most trusted leader in senior living.

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$5,200/month

Care fees not included

Checked August 17, 2026
Schedule a visit →

1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$6,500/month

Care fees not included

Checked August 17, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$7,500/month

Care fees not included

Checked August 17, 2026
Schedule a visit →

1 Bedroom

Memory Care · 1 bedroom

Published starting price

$7,800/month

Care fees not included

Checked August 17, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$5,200 observed · tracking future changes
$5,200Aug 17, 2026

One source-published starting price observed so far. No price change has been observed yet.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. August 18, 2026 at 4:18 AM PDT

    2 changes detected in this data refresh

    Inspection coverage updated

    Inspection coverage changed from NOT_COVERED to COVERED.

    Inspection record added

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services

Family and resident feedback

3.6 out of 5 from 24 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Sterling Care Hillhaven

Staff are deeply kind, caring people. Rooms are huge. Activities are good, not great. Adequate.

JaimeJune 10, 2026

★★★★★

Positive

I am power of attorney for a person that has moved their recently, and I have found the staff to be pleasant and my ward seems to be a lot calmer and happier there because he has more freedom than in the previous place to do what he wants and I find the rooms to be very nice And well kept. It was nice to have his own dining room too, which he didn’t really have at the previous place -also exercise center. Overall, I have found it to be reasonable on the pocketbook and good for the living situation.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
David MOctober 28, 2025

★★★★★

Positive

People care and do a good job The facility is clean and does not smell. Everyone works with you and tries to take care of your father. I am glad my father got some help He is doing ok for 99 years old. World war 2 vet

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Jim ReedAugust 12, 2025

★★★★★

Critical

Overall care is pretty solid, but meals leave a lot to be desired

Staff is attentive. Activities are good. Laundry service often loses his items even though they are labeled and are supposed to be done in a bag to keep everything together. Food is really falling short. They have a weekly menu and an "always available" menu, but often the food that is served does not match the menu and when my dad doesn't like the regular item, they tell him he can't have the "always available" menu items. This happens very frequently. Food that is supposed to be hot is served cold and my dad is t

AnonymousJuly 3, 2025

★★★★★

Positive

5 star review

The staff at Sterling Care Hillhaven are very caring and helpful. The facility is clean. I would recommend this facility to those looking.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousApril 11, 2025

★★★★

Critical

He Didn't Last Two Full Days

I looked at several facilities before I chose Hillhaven. I questioned several people who cared for clients there. I should have seen through the dog and pony show that was the "tour" of the facility. I was under a lot of pressure to make the right decision for my husband. Unfortunately, it was not the right decision. Barely 48 hours after his admission, he was transported to the ER at my urgent request. He was injured while under their "care". One month later, he went into inpatient hospice.

See category ratings
Cleanliness
3.0 / 5
Friendliness
3.0 / 5
Care Services
1.0 / 5
Staff
1.0 / 5
Meals & Dining
5.0 / 5
Toni DJanuary 1, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living, Skilled Nursing
Operator
Not yet resolved
Public price status
Published starting price available
Last source check
August 18, 2026

Campus care settings

Skilled nursing

STERLING CARE HILLHAVEN

66 CMS-certified beds · CMS CCN 215212

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 18, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • No Sugar
  • Gluten-free
  • Guest Meals
  • Restaurant Style Dining
  • Special Dining Programs
  • Low / No Sodium
  • International Cuisine
  • Room Service
  • Meals Provided
  • Vegetarian

Health & wellness

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Services & convenience

  • Uncovered Parking
  • Transportation at Cost
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician
  • English

Activities & engagement

  • Pet-focused Programs
  • Christian Services
  • Cooking Club
  • Brain fitness / Dakim
  • Current Events Club
  • Intergenerational Programs
  • Catholic Services
  • Visiting Rabbi
  • Art Classes
  • Montessori Programs
  • Trivia Games
  • Bible Study Group
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Book Club
  • Activities On-site
  • Community Service Programs
  • Cards / Pinochle Club
  • Holiday Parties
  • Stretching Classes
  • Live Well Programs
  • Karaoke
  • Other Religious Services
  • Dances
  • Protestant Services
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Birthday Parties
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Jewish Services

Outdoor spaces

  • TV Lounge
  • Library
  • Barber Shop
  • Central Fireplace
  • Indoor Common Areas
  • Outdoor Common Areas
  • Meeting Room
  • Private Bath
  • Beauty Salon
  • Outside Patio
  • Arts and Crafts Center
  • Game Room
  • Raised Garden Beds
  • Piano or Organ
  • Fitness Center

Apartment & room features

  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Cable or Satellite TV
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Ground Floor Units

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services5/5 overall CMS rating · 5/5 health inspection · 1/5 staffing · 8 recent-cycle deficienciesView the official record ↗

Coverage last checked August 18, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required