Sunol Creek Memory Care

Review for Sunol Creek Memory Care

We are very happy with our choice of Sunol Creek Memory Care for my husband. Sunol Creek has a home fell to it. The staff are very caring and compassionate, which not only includes the caregivers but also the Executive Director, Sales Director, Activity Coordinator, and housekeeping. And the food is Great!! And I enjoy spending time with my husband and the other residents.

Beautiful grounds. But lacking in care

The tour was great. The facility/grounds are well cared for. It presents as very nice when you're touring and when you're initially meeting with staff I'd say it gives a good first impression Most of the caregivers were nice. Some of them were too rushed, hurried and didn't seem to have enough time to do their job. The food was overcooked half the time it was dry looking not exactly high grade. For instance very fatty bacon lots fat. Tasteless food. We rented an entire apartment both rooms and the bathroom. It w…

Experience, good, room for improvement.

Sunol Creek is a lovely facility with some very wonderful care givers. Unfortunately for my husband, it is not working. He has Parkinson's with dementia and has taken numerous falls while in their care. His needs are just too much for them so we are looking for something more intimate. I would give them a 4. We have only been there just shy of [time frame removed}

Response from the community

Thank you for your thoughtful review of Sunol Creek Memory Care. We wish the very best for you and your husband. If you'd like to speak with our team further, please don't hesitate to reach out.

October 2, 2025

Experience at Sunol Creek

Make sure you understand everything you are responsible to pay. I had a misunderstanding about personal briefs such as “Depends”. I thought they supplied for the cost of the room and board. They also had an almost total turnover of the Admin. Staff the second month. They could have a little better communication with the residents’ family. The staff is very friendly and tries to make you feel at home.

Response from the community

We appreciate your feedback about costs and communication, and are glad to hear that our staff is very friendly and making your loved one feel at home. We do have some great new team members on board, who we are very excited to have leading our community. If you wish to reach out personally at any time, please do so - we'd be glad to talk to you. Thanks again for your feedback.

June 20, 2025

The personalized care in this facility has been above and beyond my expectations.

My mom seems to be thriving there, now my anxiety lies in the fact that I think she won’t want to come home! I would recommend this place with 100 stars their personalized care. 200 characters huh? The grounds are well-maintained and the cleanliness is way above my expectations. I appreciate the personal care and communication I receive from our coordinator. The staff at the main desk is always pleasant and accommodating, I get the feeling that everybody enjoys working there. Although the cost was out of my perso…

Response from the community

Thank you so very much for your wonderful review of Sunol Creek Memory Care. We're simply thrilled that you and your mom are having such a good experience. Thank you again!

September 24, 2024

Recommended

My loved one was previously a resident at Sunol Creek Memory care and the overall experience was great. The staff and care services were great. The cleanliness and friendliness was also great. The meals and activities were good. I would recommend Sunol Creek to others.

Response from the community

Hi, Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Sunol Creek Memory Care. Thank you so much for taking the time to leave this feedback.

May 8, 2024