Sunrise of Norwood

Very friendly staff and a warm, welcoming building

The most impressive aspects were the attractive interior and the people that I dealt with. I have no basis to evaluate the food. The unfortunate part of my experience -- and this is not the fault of Sunrise -- is how quickly my mother's condition deteriorated to the point where it exceeded the ability of Sunrise to provide for her. (She was there for only eleven days, then we moved her to hospice care.)

Great atmosphere with caring staff

What made it a positive experience: The staff were incredibly welcoming and attentive, creating a warm and comfortable atmosphere from the moment we arrived. The environment itself was inviting and home-like, with beautiful living rooms, a charming wraparound porch, and thoughtfully designed outdoor spaces.

The facility has a cozier feel than many other ALFs, mainly due to the building's origin as a private mansion in a residential neighborhood. I appreciated the time the sales director took to show me around and go over the pricing and care tiers.

Excellent - very homey??having a live cat on the couch in front of the fireplace made me feel very welcome. Staff was very knowledgeable and helpful in understanding not just your facility, but the broader aspects of senior living.

Got a wonderful tour by[name removed] She was awesome. She answered all our questions and she is a very careful professional. My wife isn’t quite ready to take the next step but she will definitely consider Sunshine when the time is right.

We were given six facilities to investigate and chose to do them in order of distance from our house. Sunrise was first, and we were so pleased with what we saw (the building and facilities) and what we heard (the extra services that were available) that we stopped the search right then and there.