Community profile

Sylvan Crossings in Westshire Village

5475 Westshire Circle, Waunakee, WI

Assisted LivingMemory CareIndependent Living

4.029 reviewsRead reviews

About the community

About Sylvan Crossings in Westshire Village

Sylvan Crossings in Westshire Village offers seniors assisted living and memory care services from a knowledgeable and attentive care team. The senior living community is in Waunakee, Wisconsin, close to various neighborhood amenities, businesses, and attractions. Daily living activities include incontinence care, hygiene care, medication management, and more. The care team prides itself on forming strong bonds with…

Published floor plans

1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$6,600/month

Care fees not included

Checked August 20, 2026
Schedule a visit →

1 Bedroom

Memory Care · 1 bedroom

Published starting price

$6,600/month

Care fees not included

Checked August 20, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

1 Bedroom$6,600 observed · tracking future changes
$6,600Aug 20, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.0 out of 5 from 29 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Kind staff where you are cared for like family

I would absolutely recommend them to others- they went above & beyond to help us transition our loved one from a hospital stay to Sylvan. Every staff member is kind & compassionate with the residents!

LDMarch 10, 2026

★★★★

Critical

Not recommended

The food there was terrible, most of the staff didn't speak English, and the alarms were never on. The place was horrible. They didn't check on the residents and wouldn't bathe them in a timely manner. Luckily, we went down to see my dad daily or every other day. I would never put someone there. It was awful.

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
AnonymousMay 24, 2024

★★★★★

Critical

Needs Improvement

They don't do their job like they should. They don't follow through with things. We have had issues with the care services since my love one has moved in. My loved one hates the food. They serve hot dogs, and childlike food. They just started with the activiites. Memory care and asssited living is not separate. This is not a place that I would recommend.

See category ratings
Cleanliness
2.0 / 5
Friendliness
3.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Staff
2.0 / 5
Meals & Dining
1.0 / 5
AnonymousJanuary 24, 2023

★★★★

Positive

Ups and downs

There have been a lot of issues finding and maintaining staff just like everywhere else right now. They do their very best - but it has been a struggle. They are having a hard time finding an activities director so there is not a lot going on. The cook that they have right now is really good. The director is amazing, she is great as far as communication with the family and addressing issues as much as she can.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
2.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
anonymousJuly 19, 2022

★★★★

Critical

No Hot Water!!!

No Hot water for the first month my dad has been here. Owned by Fleming Corporation. The pleas from staff have been unanswered. Now they are trying to get my parents to give a 30 day notice with no promise of hot water. I can't even give them one star. How are they getting dishes clean???

See category ratings
Cleanliness
0.5 / 5
Friendliness
0.5 / 5
Value for Cost
0.5 / 5
Care Services
0.5 / 5
Activities
0.5 / 5
Lisa RuettenJuly 27, 2018

★★★★★

Critical

Facility seems a bit more chaotic as everything and the gathering areas are all as you walk in. It lead to what seemed to be a louder environment. The rooms were much quieter, and there were other common areas that were much more calm. Overall we did like the facility, however it did not fell as much like "home" as some of the other we toured.

See category ratings
Cleanliness
3.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
AnonymousJanuary 20, 2018

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
August 20, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Restaurant Style Dining
  • Pureed Meals
  • Vegetarian
  • Anytime Dining
  • International Cuisine
  • Meals Provided
  • Room Service
  • Guest Meals
  • Low / No Sodium
  • Private Dining Room
  • No Sugar

Health & wellness

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Services & convenience

  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands
  • English
  • Spanish
  • Uncovered Parking
  • Transportation at Cost
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)
  • Laundry Service / Drycleaning

Activities & engagement

  • Art Classes
  • Pet-focused Programs
  • Other Religious Services
  • BBQs or Picnics
  • Cooking Classes
  • Birthday Parties
  • Holiday Parties
  • Sensory-based Programs
  • Stretching Classes
  • Community Service Organizations
  • Trivia Games
  • Activities Off-site
  • Activities On-site

Outdoor spaces

  • Butterfly garden / Hummingbird garden
  • Indoor Common Areas
  • Library
  • TV Lounge
  • Central Fireplace
  • Outside Patio
  • Meeting Room
  • Private Bath
  • Outdoor Common Areas
  • Movie or Theater Room
  • Piano or Organ
  • Raised Garden Beds
  • Arts and Crafts Center

Apartment & room features

  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Handicap Accessible
  • Cable or Satellite TV
  • Ground Floor Units
  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 20, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required