★★★★★
CriticalImproved management, facilities issues
One of two elevators frequently out of service for days to months, which significantly delays movement of mobility-impaired residents between residential and social floors. Also, because caregivers have to climb stairs or wait for the one elevator, responsiveness to residents' needs is negatively effected. Social activities are a strength overall , but activity staff often do not show up which makes the schedule unreliable and frustrating for interested residents. Gas oven had been in disrepair for a number of we…





