Community profile

The Bristal at Garden City

1001 Axinn Ave, Garden City, NY

Assisted LivingMemory CareIndependent Living

★ 3.013 reviewsRead reviews

About the community

About The Bristal at Garden City

The Bristal at Garden City brings together elegant charm and modern conveniences to offer residents a delightful place to call home. A thoughtfully designed brick facade and private courtyards adds elements of luxury to the community. Outdoors, residents can enjoy walking through the courtyard, playing golf or bocci ball, or swimming in the pool. Inside, tastefully designed activity spaces cater to myriad activity…

Family and resident feedback

3.0 out of 5 from 13 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Facility has a lot of problems starting at the top

My father had advanced PSP and Alzheimer's. His hospice nurse recommended bed rails due to fall risk. The facility refused to allow them. Shortly after, my father suffered a fall that contributed to his passing. Separately, I filed complaints with the New York State Department of Health regarding care issues. The investigation substantiated my complaint and resulted in findings related to quality of care, including issues with responsiveness, timeliness of assistance, and overall resident care. After his death, t…

Resident/clientAssisted Living

See category ratings

Cleanliness: 5.0 / 5
Friendliness: 1.0 / 5
Value for Cost: 1.0 / 5
Care Services: 1.0 / 5
Activities: 1.0 / 5
Staff: 1.0 / 5
Meals & Dining: 1.0 / 5

★★★★★

Positive

Review for The Bristal at Garden City

First of all world class food 3 times a day. Healthy and delicious. Then there are many activities available all day, some active some just movies. There are art activities b ND learning activities. The medical care is good. Not at all actives they may not be able to enjoy the daily schedule. Other wise it is an activity and enjoyable environment for anyone. I'd give it a five.

Verified ReviewFamily/friendAssisted Living

★★★★★

Positive

A nice place

Overall a very friendly and helpful staff. As far as the food - They have many options, we signed my dad up to a few so far, he has missed them all and I haven't received a satisfactory answer for any.

Verified ReviewFamily/friendAssisted Living

See category ratings

Cleanliness: 5.0 / 5
Friendliness: 4.0 / 5
Value for Cost: 4.0 / 5
Care Services: 4.0 / 5
Activities: 3.0 / 5
Staff: 4.0 / 5
Meals & Dining: 5.0 / 5

★★★★★

Positive

our families experience

Everything about The Bristal at Garden City has made it a great experience and the community is close to my home. Based on the experience we have had so far, we would recommend this community to other families

Verified ReviewFamily/friendMemory Care

See category ratings

Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 5.0 / 5
Care Services: 5.0 / 5
Activities: 5.0 / 5
Staff: 5.0 / 5
Meals & Dining: 5.0 / 5

★★★★★

Critical

This is not a place for mom

Think twice before leaving your loved one here. Once they’re in it’s extremely hard to get them out. They are heavily influenced by dollar signs with no regard of human rights. Financial gain is the only thing they truly care about. Financial gain to benefit them and my father's wife who put him in there. My father is being kept in the “memory care” side of this facility. You know, the side with the locked doors that the average person can’t see behind. The side with non-verbal, wheelchair-bound people who are unab…

Family/friendMemory Care

See category ratings

Cleanliness: 1.0 / 5
Friendliness: 1.0 / 5
Value for Cost: 1.0 / 5
Care Services: 1.0 / 5
Activities: 1.0 / 5
Staff: 1.0 / 5
Meals & Dining: 1.0 / 5

★★★★★

Positive

The Bristal is Comforting and Priceless

I'm there visiting often and engaged in my loved one's care. I can't say enough good things about them. I've been very pleased. My loved one is very happy there, and safe. The staff is very attentive. They really try to engage the memory care residents and seem to have a lot going on. I can sleep at night knowing that all is good. This type of care is expensive, but it's priceless knowing my loved one is safe and well cared for. I would definitely recommend them.

Verified ReviewFamily/friendMemory Care

See category ratings

Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 4.0 / 5
Care Services: 5.0 / 5
Staff: 5.0 / 5

Verified overview

What we know from public sources

Care options: Assisted Living, Memory Care, Independent Living
Operator: Not yet resolved
Public price status: Not publicly found
Last source check: August 18, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

Café or Bistro
Bar or Pub
Private Dining Room
International Cuisine
Professional Chef
Room Service
Meals Provided
Low / No Sodium
Guest Meals
No Sugar
Special Dining Programs
Restaurant Style Dining

Health & wellness

Staffing & Ancillary Services
Memory Care
Medication Management
Diabetic Care
Incontinence Care
Non-Ambulatory Care

Services & convenience

Property Convenient to Public Transit
Complimentary Transportation
Resident Parking Available
Uncovered Parking
Weight Limit (lbs)
Cats Allowed
Dogs Allowed
Beautician
Laundry Service / Drycleaning
Housekeeping
Spanish
English

Activities & engagement

Devotional Activities Offsite
Devotional Activities On-Site
Activities On-site
Light Therapy Programs
Community Service Programs
Activities Off-site
Intergenerational Programs
Protestant Services
Birthday Parties
BBQs or Picnics
Educational Speakers / Life Long Learning
Stretching Classes
Karaoke
Sensory-based Programs
Forever Fit
Trivia Games
Reminiscence Programs
Pet-focused Programs
Montessori Programs
Catholic Services
Art Classes
Gardening Club
Brain fitness / Dakim
Live Musical Performances
Live Dance or Theater Performances
Jewish Services
Water Aerobics
Dances
Cooking Classes
Yoga / Chair Yoga
Day Trips and Outings
Tai Chi
Live Well Programs
Happy Hour
Wii Bowling
Holiday Parties
Wine Tasting

Outdoor spaces

Library
Outside Patio
Beauty Salon
Computer or Media Center
Central Fireplace
Outdoor Common Areas
Meeting Room
Indoor Common Areas
TV Lounge
Barber Shop
Billiards Lounge
Golf Course or Putting Green
Raised Garden Beds
Swimming Pool
Fitness Center
Movie or Theater Room
Piano or Organ
Arts and Crafts Center
Game Room

Apartment & room features

Kitchenette
Ground Floor Units
Wheelchair Accessible Showers
Handicap Accessible
Respite or Short Term Stays Offered
Air Conditioned
Wi-Fi/high-speed internet

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 18, 2026.

Questions to confirm with the community

Additional care fees: Not publicly disclosed
Move-in fee: Not publicly disclosed
Exact unit availability: Confirmation required

The Bristal at Garden City

About The Bristal at Garden City

3.0 out of 5 from 13 reviews

Facility has a lot of problems starting at the top

Review for The Bristal at Garden City

A nice place

our families experience

This is not a place for mom

The Bristal is Comforting and Priceless

What we know from public sources

Amenities and services

Meals & dining

Health & wellness

Services & convenience

Activities & engagement

Outdoor spaces

Apartment & room features

Inspection and quality records

Questions to confirm with the community

Other communities near Garden City

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Dominican Village

Safeview Manor FTAH

Rosewood on the Sound

Amber Court of Pelham Gardens

Bronxwood Assisted Living

Nearby starting prices

Senior living around Garden City

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