★★★★★
CriticalGood and Bad
Positives: the medical staff jumps on it if they think my dad is ill, and the caregivers make my dad feel special. Negatives: food is below average, housekeeping is below average, the director still doesn't return email, things disappear in laundry, dad recently fell due to loose rug at front door. I would recommend to others but add that management is lacking so don't be shy about pushing for what is needed.





