The Healthcare Resort of Plano

Fantastic facility

I moved my elderly father after taking him out of [facility removed] which was third world and awful. I made the best decision as he made such tremendous progress at the new facility. They treated him so well he became part of their family. The staff were always extremely helpful and pleasant. [name removed] and [name removed]were excellent nurses. His aids [name removed]and [name removed]were the best so nice and pleasant to deal with. They took great care of my dad who had a stroke. His therapists were awesome th…

I toured this community. The Assisted Living side felt a little dark.

Mom left in worse condition than when she entered

Mom went to HRP after being hospitalized after a fall. At first, her therapy was a success. After time, mom was able to dress, use the toilet, and do all other self-care alone. She could also walk 250 feet. She was due to be release on a Friday, but a problem arose with her new accommodations and she had to stay over the weekend. During that time, she fell 3 times and was reinjured. By Monday, she couldn’t dress herself, walk more than 50 feet without resting, and she needed to stop for breath after just a few wor…

HEALTHCARE RESORT OF PLANO - HORRIBLE FACILITY

My mother needed a short term rehabilitation facility in October 2020, and after reading the most recent reviews of Healthcare Resort of Plano, I chose this facility. Don't let the reviews, the appearance of the facility, and the untruths told by the administration fool you!! I'm so very sorry to this day that I let my mother into this HORRIBLE, UNORGANIZED, NON CARING, NEGLECTFUL, RUDE, UNATTENTIVE, MISGUIDED, UNPROFESSIONAL, NONRESPONSIVE, FACILITY!!!!! From the top administrator [name removed] who oversees a dis…

gorgeous place, excellent care

This is a gorgeous but mellow place with caring staff members. I had surgery and my needs were complex and the nursing team was able to make me feel safe and their expertise to hospital like procedures kept me worry free. I was discharged home with their outpatient therapy. Their therapy is top notch. The best therapy team you'll find anywhere. The therapy gym is clean. I toured upstairs too before being discharged. I toured a couple of model rooms and they are gorgeous. Some bigger than others but beautiful. Food…

Best in Plano

The best in Plano. Clean, no smell, therapy team is great. I do outpatient therapy here and I love it. They have alternative approach to pain management during therapy sessions.